Product Service / Repair

Product Service / Repair

Can you pick up my Canon equipment for service?

Yes, we do offer pick up / delivery service for specific product servicing.
Please refer here for pick up / delivery cost and further details.


Where do I go for Canon product repair and servicing?

Please visit Canon Customer Care Centre for Canon product repair and servicing.
Alternatively, you may request for pick-up service or on-site service.  (Subjects to product type)

Can I request for Canon product service and repair if I do not have a valid local warranty?

You can bring your Canon product to our Customer Care Centre for assessment. 
However, please note that the services are chargeable if you do not have a valid local warranty for your Canon product.

How much does it cost to repair my Canon product? Does Canon provide express service?

You may refer here for the various service charges.
Express service is available subjects to spare parts availability and condition of equipment, please check in with Canon Customer Care Centre for further details.

Self-Help

How do I get technical assistance for my Canon products?

You can find some helpful technical FAQs to troubleshoot your Canon product at our Support & Downloads portal. 
If you need further assistance, please contact us here.

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