1.1. "Personal Data" refers to data, whether true or not, about an individual who can be identified from that data, or from that data in combination with other information to which we may have access and includes the meaning otherwise as defined in the Act as amended from time to time.
1.4. Please note that this website, and our products, services and campaigns are not directed at any data subjects in the European Union.
2.1. Personal Data may be collected from you in one or more of the following ways:
2.2. Unless permitted by applicable laws, we will not collect, use or disclose your Personal Data (including your NRIC number or, where applicable, a copy of your NRIC) without your consent. We will limit our collection, use and disclosure of your Personal Data to what is adequate and relevant to the purposes for which they are needed and to which you have consented.
2.3. You warrant and represent to us that (a) Personal Data which you disclose to us is accurate and complete; and (b) where you volunteer Personal Data of another person to us, that you are authorized by such other person to disclose such Personal Data to us, and that such Personal Data is accurate and complete.
2.4. You shall consult your parent or guardian before giving us your Personal Data if you are under the age of eighteen.
3.1. Your Personal Data may be collected, used and/or disclosed for the following purposes:
3.2. Your Personal Data may be disclosed for the purposes indicated above to our officers and employees, third parties, affiliates, service providers, advisors, which include without limitation, the following persons or entities:
Save for relevant government regulators and authorities or law enforcement agencies, we will ensure that such parties receiving your Personal Data (i) are under a duty of confidentiality to us with respect to the use, holding, processing, retention and/or transfer of your Personal Data; and (ii) have the need to know or handle such Personal Data.
3.3. If you have provided us with your Singapore telephone number(s) and have indicated that you consent to receiving marketing or promotional information via your Singapore telephone number(s), then from time to time, we may contact you using such Singapore telephone number(s) (including via voice calls, text, fax or other means) with information about our products and services.
3.4. Likewise, we will only collect, use and/or disclose your Personal Data for marketing purposes where you have consented to us doing so after being informed of such purposes and the consequences of providing consent.
3.5. Your Personal Data may be transferred, stored and/or processed in a country or territory outside Singapore and you consent to any such transfer, storage and/or processing of your Personal Data outside Singapore. We will however ensure that any party to whom we transfer your Personal Data outside Singapore provides to such Personal Data a standard of protection at least comparable to the protection under the Act. This includes without limitation ensuring that any party coming into contact with the Personal Data outside Singapore:
4.1. You may withdraw your consent to our continued use and disclosure of your Personal Data or seek access to your Personal Data (to a reasonable extent and as permitted by the Act) at any time by writing to the Office of our Data Protection Officer. You may also withdraw your consent for specific forms of communication and on specific communications via the unsubscribe options as stated on our email or other marketing messages.
4.2. In withdrawing your consent, you acknowledge that we may not be able to provide or continue providing certain goods and/or services to you and that we may cease such provision accordingly without any liability. Please note that it may take up to 30 days for any request for consent withdrawal to be reflected in our systems.
4.3. We will, at your request, within 30 days, endeavour to provide you with an account of your Personal Data in our possession or control or inform you of the deadline by which we will respond. Such account shall be in respect of how your Personal Data has been or may have been generally used or disclosed within the year before the date of your request. We reserve the right to charge a reasonable administrative fee for carrying out your request, where permitted under applicable laws.
5.1. We will endeavour to ensure that your Personal Data we use is sufficiently accurate and complete in making any decision that impacts you.
5.2. To help us maintain the accuracy of your Personal Data, we encourage you to inform us when there are any changes to your Personal Data which you have provided us by writing to the Office of our Data Protection Officer. We will, within 30 days, correct or complete your Personal Data or inform you of the deadline by which we will respond.
We will endeavour to protect your Personal Data in our possession or control against risks of unauthorised access, collection, use, disclosure, copying, modification, disposal or destruction, through reasonable and appropriate security measures. We strive to ensure that our systems are secure and that they meet industry standards. To prevent unauthorized access, maintain data integrity and confidentiality, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the Personal Data we collect. Notwithstanding our security measures for protecting your Personal Data, you acknowledge that no data transmission over the Internet is completely secure and by providing your Personal Data, you are transmitting information at your own risk.
We will retain your Personal Data for as long as you use our products or services and it is necessarily required or relevant for business or legal purposes.
8.1. We gather information on our website activity, such as data on the number of visitors, the pages they visit, the duration of their stay, etc. Such information is collected on an aggregate, anonymous basis, which means no Personal Data is associated with this data and gathered through the use of web server logs and cookies. We do not at our website automatically collect Personal Data unless you provide such information or login with your account credentials.
8.2. Cookies are small bits of data automatically stored in the hard drive of the end user and are commonly used to track preferences in relation to the subject of such website. If you enable these cookies, then your web browser adds the text in a small file. You may wish to set your web browser to notify you of a cookie placement request or refuse to accept cookies by modifying relevant internet options or browsing preferences of your computer system, but to do so you may not be able to utilize or activate certain available functions on our website.
8.3. By accessing and using our website and services, you consent to the storage of cookies, other local storage technologies, beacons and other information on your devices. You also consent to the access of such cookies, local storage technologies, beacons and information by us or our representatives or agents.
We have appointed Data Protection Officer(s) to oversee our compliance with the Act. Should you have any query, request or feedback relating to your Personal Data, please contact us at the following:
The Office of the Data Protection Officer
Canon Singapore Pte. Ltd.
1 Fusionopolis Place,
For more information about the Singapore Personal Data Protection Act, please visit http://www.pdpc.gov.sg.
Last updated: 2 September 2022