Value Added Services & Service Charges - Canon Singapore

  1. Value Added Services & Service Charges

PRINTERS, SCANNERS, REMOTE CAMERAS, FACSIMILES & PROJECTORS

PIXMA · MAXIFY · imageCLASS · imageFORMULA · LiDE · XEED · LX · LV · RAYO

These prices are for diagnosis and servicing of equipment, do not include replacement of spare parts.
An assessment charge of S$10.90 will be imposed for out of warranty product, and the assessment fee will be waived when you accept the repair quotation.

SERVICES PRICE (GST inclusive)
Carry-in service
Ink Jet Printer - PIXMA, MAXIFY $65.40
Laser Printer - imageCLASS $65.40
Document Reader - imageFORMULA $65.40
Projector - XEED, LX, LV, LH $65.40
Network Camera - Fixed Dome / Fixed Box $261.60
Remote PTZ Cameras & PTZ Camera Controllers $392.40
Tube Printer $65.40
Scanner - Lide $43.60
Mini Projector - RAYO $43.60
Operating hour and direction to Canon Customer Care Centre
Express carry-in service (Applicable to Ink Jet Printers only)
*Repair on same business day only if spare parts are available		 $92.65
Pickup / delivery service
*Please refer here for charges and Terms & Conditions		  
On-site service
*Per unit rate and applicable within Singapore main land only)		  
A3 Business Inkjet Printers - PIXMA WG Series $130.80
Inkjet Printer - PIXMA, MAXIFY $109.00
Laser Printer - imageCLASS, LaserShot $109.00
Document Reader - imageFORMULA $109.00
Projector - XEED, LX, LV, LH $109.00
Driver and software installation / Devices setup $109.00 per hour
Request for on-site service   

 

DIGITAL CAMERAS, CAMCORDERS, LENSES, BINOCULARS & COMPACT PHOTO PRINTERS

EOS · Cinema EOS · PowerShot · IXUS · SELPHY

These prices are for diagnosis and servicing of equipment, per item rate and do not include replacement of spare parts.
An assessment charge of S$10.90 will be imposed for out of warranty product, and the assessment fee will be waived when you accept the repair quotation.

SERVICES PRICE (inclusive of GST)
Pick up / delivery service 
*Please refer here for charges and Terms & Conditions
Express service
*Subjects to spare parts availability & condition of equipment		 $43.60 for same day or within 5 business hours service,
$27.25 for service within 3 business days
 
CLASSIFICATION OF SERVICE CHARGES  
Our Service Charges are categorised as follows depending on products and nature of service time required to perform the job.
Class A - Within 30 minutes
Class B - Service time takes more than 30 minutes, below 60 minutes
Class C - Service time takes more than 60 minutes
Fixed Rate - For specific job carried out
 
ADDITIONAL CHARGES  
Impact damaged, liquid ingress, dismantled sets
Parallel imported or overseas sets		 1.5 X Service Charge
1.3 X Service Charge
PRODUCT CATEGORY CLASS A CLASS B CLASS C
COMPACT PHOTO PRINTERS
SELPHY Compact Photo Printer - CP1500 / QX10 $43.60    
       
DIGITAL COMPACT CAMERAS
PowerShot SX740 / PICK / Zoom / V10 $43.60 $65.40  
IXUS 190 / IXUS 285  $43.60 $65.40  
PowerShot G3 X / G5 X / G5 X MK II / G7 X MK II / G7 X MK III / G9 X MK II / G1 X MK III $65.40 $87.20  
Digital Compact Camera accessories $21.80 $43.60  
Underwater Casing (For selected PowerShot model only): Underwater simulation test $65.40    
       
EOS M CAMERA & ACCESSORIES
EOS M10 / EOS M5 / EOS M6 / EOS M6 Mark II / EOS M50 / EOS M50 Mark II / EOS M100 / EOS M200 $65.40 $109.00  
Accessories $21.80 $43.60  
       
EF-M LENSES
EF-M28mm f/3.5 Macro IS STM $43.60 $65.40  
EF-M32mm f/1.4 STM $43.60 $65.40  
EF-M11-22mm f/4-5.6 IS STM $43.60 $65.40  
EF-M15-45mm f/3.5-6.3 IS STM $43.60 $65.40  
EF-M18-150mm f/3.5-6.3 IS STM $43.60 $65.40  
EF-M55-200mm f/4.5-6.3 IS STM $43.60 $65.40  
       
EOS CAMERA & ACCESSORIES
EOS 1D X Mark II / EOS 1D X Mark III / EOS R3 $65.40 $130.80 $196.20
EOS 5D Mark IV / EOS 5DS / EOS 5DS R / EOS R / ESO Ra / EOS R5 / EOS R5 II / EOS R6 / EOS R6 II $65.40 $130.80 $196.20
EOS 6D / EOS 6D Mark II / EOS RP / EOS R8 $65.40 $130.80 $196.20
EOS 7D Mark II / EOS R7 $65.40 $98.10 $130.80
EOS 77D / EOS 80D / EOS 90D / EOS R10 / EOS R50 / EOS R100 $65.40 $98.10 $130.80
EOS 200D / EOS 200D II / EOS 750D / EOS 800D / EOS 850D $65.40 $98.10 $130.80
EOS 1300D / EOS 1500D $65.40 $98.10 $130.80
Speedlite EX MT-24EX / MR-14EX II / 430EX III-RT / 600EX II-RT / MT-26EX-RT / 470EX-AI $65.40 $87.20  
Speedlite EL-1 / EL-100 / EL-5 / EL-10 $65.40 $87.20  
EOS Accessories: Battery Grip / Others $21.80 $43.60  
       
FIXED RATE SERVICES FOR EOS SYSTEM (Discount not applicable)
Check shutter count for EOS DSLR cameras $21.80    
D-SLR, Mirror Less Camera Sensor Clean
*Services are carried out and assessed using appropriate software to determine pass or fail.
*Charge will be limited to cleaning of sensor, if any work is required beyond the sensor cleaning estimate will be provided.		 $21.80    
D-SLR Focusing Screen Clean
*Charge will be limited to cleaning of sensor, if any work is required beyond the sensor cleaning estimate will be provided.		 $43.60    
AF Check, calibration and adjustment - Camera or Lens (per item rate) $65.40    
Service charge for EOS 5D Mark IV C-Log / Voice Tag upgrade $152.60    
Service charge for EOS 5D Mark IV / EOS 80D Wireless Off $152.60    
EOS R / RP Stop motion animation Firmware $152.60    
ST-E3 Version 2 Firmware Upgrade $98.10    
RF Lens - Remove Control Ring "Click" sound $130.80    
RF600mm/ 800mm - Remove Control Ring "Click" sound (includes Parts) $324.00    
RF85mm f/2.0 MACRO IS STM - Remove Control Ring "Click" sound (includes Parts) $222.00    
       
EF-S LENSES
EF-S24mm f/2.8 STM $43.60 $65.40  
EF-S35mm f/2.8 Macro IS STM $65.40 $87.20  
EF-S60mm f/2.8 Macro USM $65.40 $87.20  
EF-S10-18mm f/4.5-5.6 IS STM $43.20 $65.40  
EF-S10-22mm f/3.5-4.5 USM $65.40 $87.20  
EF-S15-85mm f/3.5-5.6 IS USM $65.40 $87.20  
EF-S17-55mm f/2.8 IS USM $65.40 $87.20  
EF-S18-55mm f/3.5-5.6 III DC $43.60 $65.40  
EF-S18-55mm f/3.5-5.6 IS II $43.60 $65.40  
EF-S18-55mm f/3.5-5.6 IS STM $43.20 $65.40  
EF-S18-55mm f/4-5.6 IS STM $43.20 $65.40  
EF-S18-135mm f/3.5-5.6 IS STM $65.40 $87.20  
EF-S18-135mm f/3.5-5.6 IS USM $65.40 $87.20  
EF-S18-200mm f/3.5-5.6 IS $65.40 $87.20  
EF-S55-250mm f/4-5.6 IS STM $65.40 $87.20  
EF-S55-250mm f/4-5.6 IS II $65.40 $87.20  
       
RF LENSES  (FIXED FOCUS)
RF16mm f/2.8 STM $65.40    
RF24mm f/1.8 Macro IS STM $65.40 $87.20  
RF28mm f/2.8 STM $65.40    
RF35mm f/1.8 Macro IS STM $65.40 $87.20  
RF50mm f/1.8 STM $65.40    
RF85mm f/2.0 MACRO IS STM $65.40 $109.00  
RF600mm f/11 IS STM $65.40 $109.00  
RF800mm f/11 IS STM $65.40 $109.00  
       
RF LENSES  (ZOOM LENSES)
RF15-30mm f/4.6-6.3 IS STM $65.40 $109.00  
RF24-105mm f/4-7.1 IS STM $65.40 $109.00  
RF24-240mm f/4-6.3 IS USM $65.40 $109.00 $130.80
RF28-70mm f2.8 IS STM $65.40 $109.00 $130.80
RF100-400mm f/5.6-8 IS USM $65.40 $109.00  
RF200-800mm f/6.3-9 IS STM $87.20 $196.20 $272.50
       
RF L SERIES (FIXED FOCAL LENSES)      
RF5.2mm f/2.8L Dual Fisheye $65.40 $130.80 $163.50
RF35mm f/1.4L VCM $65.40 $130.80 $163.50
RF50mm f/1.2L USM $65.40 $130.80 $163.50
RF85mm f/1.2L USM $87.20 $152.60 $196.20
RF85mm f/1.2L USM DS $87.20 $152.60 $196.20
RF100mm f/2.8L Macro IS USM $65.40 $130.80 $163.50
RF135mm f/1.8L IS USM $65.40 $130.80 $163.50
RF400mm f/2.8L IS USM $87.20 $239.80 $327.00
RF600mm f/4L IS USM $87.20 $239.80 $327.00
RF800mm f/5.6L IS USM $87.20 $239.80 $327.00
RF1200mm f/8L IS USM $87.20 $239.80 $327.00
       
RF L SERIES (ZOOM LENSES)      
RF10-20mm f/4L IS STM $65.40 $130.80 $163.50
RF14-35mm f/4L IS USM $65.40 $130.80 $163.50
RF15-35mm f/2.8L IS USM $65.40 $130.80 $163.50
RF24-70mm f/2.8L IS USM $65.40 $130.80 $163.50
RF24-105mm f/4L IS USM $65.40 $130.80 $163.50
RF24-105mm f/2.8L IS USM Z $86.80 $196.20 $272.50
RF28-70mm f/2L USM $87.20 $196.20 $272.50
RF70-200mm f/4L IS USM $65.40 $130.80 $163.50
RF70-200mm f/2.8L IS USM $87.20 $196.20 $272.50
RF100-300mm f/2.8L IS USM $87.20 $239.80 $327.00
RF100-500mm f/4.5-7.1 L IS USM $87.20 $196.20 $272.50
EXTENDER RF 1.4X/ 2X $43.60 $65.40  
       
RF-S LENSES
RF-S3.9mm f/3.5 STM Dual Fisheye  $65.40 $130.80 $163.50
RF-S10-18mm f/4.5-6.3 IS STM $43.60 $65.40  
RF-S18-45mm f/4.5-6.3 IS STM $43.60 $65.40  
RF-S18-150mm f/3.5-6.3 IS STM $65.40 $87.20  
RF-S55-210mm f/5-6.3 IS STM $65.40 $87.20  
       
EF LENSES
FIXED FOCAL LENSES
EF20mm f/2.8 USM $65.40 $87.20  
EF24mm f/2.8 IS USM $65.40 $87.20  
EF28mm f/1.8 USM $65.40 $87.20  
EF28mm f/2.8 IS USM $65.40 $87.20  
EF35mm f/2 IS USM $65.40 $87.20  
EF40mm f/2.8 STM $65.40 $87.20  
EF50mm f/1.4 USM $65.40 $87.20  
EF50mm f/1.8 STM $65.40    
EF85mm f/1.8 USM $65.40 $87.20  
EF100mm f/2 USM $65.40 $87.20  
EF100mm f/2.8 Macro USM $65.40 $87.20  
       
ZOOM LENSES
EF75-300mm f/4-5.6 III $65.40 $87.20  
       
ZOOM LENSES WITH IS
EF24-105mm f/3.5-5.6 IS STM $65.40 $109.00  
EF70-300mm f/4-5.6 IS II USM $65.40 $109.00  
       
TILT SHIFT / MACRO PHOTO LENSES
TS-E17mm f/4L $65.40 $130.80 $163.50
TS-E24mm f/3.5L II $65.40 $130.80 $163.50
TS-E50mm f/2.8L Macro $65.40 $130.80 $163.50
TS-E90mm f/2.8L Macro $65.40 $130.80 $163.50
TS-E135mm f/4L Macro $65.40 $130.80 $163.50
MP-E65mm f/2.8 1-5x Macro Photo $65.40 $130.80 $163.50
EF Extender MK III $43.60 $65.40  
       
L SERIES / DO LENSES
L SERIES FIXED FOCAL LENSES ( ULTRA WIDE / WIDE / STANDARD)
EF14mm f/2.8L II USM $65.40 $130.80 $163.50
EF24mm f/1.4L II USM $65.40 $130.80 $163.50
EF35mm f/1.4L USM $65.40 $130.80 $163.50
EF35mm f/1.4L II USM $65.40 $130.80 $163.50
EF50mm f/1.2L USM $65.40 $130.80 $163.50
       
L SERIES FIXED FOCAL LENSES (MED TELEPHOTO / TELEPHOTO)
EF85mm f/1.2L II USM $87.20 $130.80 $196.20
EF85mm f/1.4L IS USM $87.20 $130.80 $196.20
EF100mm f/2.8L Macro IS USM $87.20 $130.80 $196.20
EF135mm f/2L USM $87.20 $130.80 $196.20
EF180mm f/3.5L Macro USM $87.20 $130.80 $196.20
EF200mm f/2.8L II USM $87.20 $130.80 $196.20
EF300mm f/4L IS USM $87.20 $130.80 $196.20
       
L SERIES FIXED FOCAL LENSES (TELEPHOTO / SUPER TELEPHOTO) 
EF200mm f/2L IS USM $87.20 $239.80 $327.00
EF300mm f/2.8L IS II USM $87.20 $239.80 $327.00
EF400mm f/5.6L USM $87.20 $239.80 $327.00
EF400mm f/4 DO IS II USM $87.20 $239.80 $327.00
EF400mm f/2.8L IS II USM $87.20 $239.80 $327.00
EF400mm f/2.8L IS III USM $87.20 $239.80 $327.00
EF500mm f/4L IS II USM $87.20 $239.80 $327.00
EF600mm f/4L IS II USM $87.20 $239.80 $327.00
EF600mm f/4L IS III USM $87.20 $239.80 $327.00
EF800mm f/5.6L IS USM $87.20 $239.80 $327.00
       
L SERIES ZOOM LENSES (WIDE / STANDARD / TELEPHOTO ZOOM) 
EF8-15mm f/4L Fisheye USM $65.40 $130.80 $163.50
EF11-24mm f/4L USM $65.40 $130.80 $163.50
EF16-35mm f/2.8L II USM $65.40 $130.80 $163.50
EF16-35mm f2.8L III USM $65.40 $130.80 $163.50
EF16-35mm f/4L IS USM $65.40 $130.80 $163.50
EF17-40mm f/4L USM $65.40 $130.80 $163.50
EF24-70mm f2.8L II USM $65.40 $130.80 $163.50
EF24-70mm f/4L IS USM $65.40 $130.80 $163.50
EF24-105mm f4L IS II USM $65.40 $130.80 $163.50
EF70-200mm f/4L USM $65.40 $130.80 $163.50
EF70-200mm f/4L IS USM $65.40 $130.80 $163.50
EF70-200mm f/4L IS II USM $65.40 $130.80 $163.50
       
L SERIES ZOOM LENSE (STANDARD / TELEPHOTO ZOOM)
EF28-300mm f/3.5-5.6L IS USM $87.20 $196.20 $272.50
EF70-200mm f/2.8L USM $87.20 $196.20 $272.50
EF70-200mm f/2.8L IS II USM $87.20 $196.20 $272.50
EF70-200mm f/2.8L IS III USM $87.20 $196.20 $272.50
EF70-300mm f/4-5.6L IS USM $87.20 $196.20 $272.50
EF100-400mm f/4.5-5.6L IS II USM $87.20 $196.20 $272.50
EF200-400mm f/4L IS USM Extender 1.4x $87.20 $239.80 $327.00
       
BINOCULARS
Binoculars $65.40 $130.80 $196.20
       
DIGITAL VIDEO CAMCORDERS
XF100 / XF105 / XF 200 / XF 205 / XF 300 / XF 305 / XF 400 / XF 405 / XC10 / XC15 / XF605 / XF705 $87.20 $196.20 $272.50
XA30 / XA35 / XA40 / XA45 / XA50 / XA55 /
XA60 / XA65 / XA70 / XA75		 $87.20 $196.20 $272.50
LEGRIA HF $65.40 $87.20  
Accessories $43.60 $65.40  
       
MULTI-PURPOSE CAMERA
ME200S-SH / ME20F-SH / MS500 / ML105 EF / ML100 M58 $272.50 $490.50  
       
CINEMA EOS CAMCORDERS
EOS C70 / EOS R5C $87.20 $196.20 $272.50
EOS C100 / EOS C100 Mark II $196.20 $381.50 $599.50
EOS C100 DAF / EOS C200 $196.20 $381.50 $599.50
EOS C300 (PL) / EOS C300 / EOS C300 Mark II / EOS C300 Mark III $272.50 $490.50 $708.50
EOS C500 Mark II $272.50 $490.50 $708.50
EOS C700 / EOS C700 PL / EOS C700 GS PL $327.00 $599.50 $981.00
Accessories $43.60 $87.20  
       
FIXED RATE SERVICES FOR VIDEO / CINEMA EOS
Image Sensor Clean
* Charge will be limited to cleaning of sensor, if any work is required beyond the sensor cleaning estimate will be provided		 $65.40    
DAF Upgrade For EOS C100 / EOS C300 $681.25    
Optional Upgrade For Dual System Frequency - All XA and XF Series $681.25    
       
CINEMA LENSES
PRIME LENS      
CN-E14mm T3.1 L F / CN-E14mm T3.1 FP X / CN-R14mm T3.1 L F $250.70 $490.50 $784.80
CN-E20mm T1.5 L F / CN-E20mm T1.5 FP X / CN-R20mm T1.5 L F $250.70 $490.50 $784.80
CN-E24mm T1.5 L F / CN-E24mm T1.5 FP X / CN-R24mm T1.5 L F $250.70 $490.50 $784.80
CN-E35mm T1.5 L F / CN-E35mm T1.5 FP X / CN-R35mm T1.5 L F $250.70 $490.50 $784.80
CN-E50mm T1.3 L F / CN-E50mm T1.3 FP X / CN-R50mm T1.3 L F $250.70 $490.50 $784.80
CN-E85mm T1.3 L F / CN-E85mm T1.3 FP X / CN-R85mm T1.3 L F $250.70 $490.50 $784.80
CN-E135mm T2.2 L F / CN-E135mm T2.2 FP X / CN-R135mm T2.2 L F $250.70 $490.50 $784.80
       
ZOOM LENSES      
CN-E15.5-47mm T2.8 L S / CN-E15.5-47mm T2.8 L SP $490.50 $784.80 $1,308.00
CN-E30-105mm T2.8 L S / CN-E30-105mm T2.8 L SP $490.50 $784.80 $1,308.00
CN-E14-35mm T1.7 L S / CN-E14-35mm T1.7 L SP $784.80 $981.00 $1,635.00
CN-E20-50mm T2.4 L F / CN-E20-50mm T2.4 L FP $784.80 $981.00 $1,635.00
CN-E45-135mm T2.4 L F / CN-E45-135mm T2.4 L FP $784.80 $981.00 $1,635.00
CN-E14.5-60mm T2.6 L S / CN-E14.5-60mm T2.6 L SP $784.80 $1,308.00 $2,125.50
CN-E30-300mm T2.95-3.7 L S / CN-E30-300mm T2.95-3.7 L SP $784.80 $1,308.00 $2,125.50
       
CINE-SERVO / COMPACT-SERVO LENS      
CN-E18-80mm T4.4 L IS KAS S $490.50 $784.80 $1,308.00
CN-E70-200mm T4.4L IS KAS S $490.50 $784.80 $1,308.00
CN7 x 17 KAS S/E1 / CN7 x 17 KAS S/P1 $784.80 $1,308.00 $2,125.50
CN8 x 15 IAS S E1 / CN8 x 15 IAS S P1  $784.80 $1,308.00 $2,125.50
CN10 x 25 IAS S/E1 / CN10 x 25 IAS S/P1 $784.80 $1,308.00 $2,125.50
CN20 x 50 IAS H E1 / CN20 x 50 IAS H P1 $784.80 $1,308.00 $2,725.00

Applicable to original Canon products only and all prices are subject to change without notice. 

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