1. Warranty information for tourists

If you buy Canon products in Singapore

If you are buying Canon products during your stay in Singapore, make sure you get the warranty that you are entitled to. Different conditions apply to different product group.

Camera & Lenses Digital Camcorder Compact Photo
Product Groups PowerShot
IXUS		 EF / EF-S Lenses LEGRIA
*Exclude semi-professional and professional range		 SELPHY
Tourist from China are entitled to:
  1. Local Warranty for Tourist from China
  2. Asia Traveller Protection Programme (ATPP)
 Local Warranty for Tourist from China Local Warranty for Tourist from China
Tourist from India are entitled to:
  1. Local Warranty for Tourist from China
  2. ​​​​​​​Asia Traveller Protection Programme (ATPP)
 Local Warranty for Tourist from India Local Warranty for Tourist from India
Tourist from Other countries are entitled to:
  1. Local Warranty for Tourist from China​​​​​​​
  2. ​​​​​​​Asia Traveller Protection Programme (ATPP)
 ​​​​​​​Asia Traveller Protection Programme (ATPP) Tourist Warranty NA
​​​​​​​​​​​​​​

Local Warranty for tourists from China

 

If you buy one of the following products, the local Singapore warranty is valid in China too:

  • All digital cameras (PowerShot, IXUS and EOS models)
    Note: Due to Chinese government regulations, cameras with built-in GPS are not covered under warranty.
  • All consumer digital camcorders (exclude semi-professional and professional range)
  • All SELPHY compact photo printers


What to do when you need product service in China:

  • Present your local Singapore warranty card & proof of purchase to Canon authorized service centres in China
  • You do not need to register your warranty online
  • Refer to www.canon.com.cn for a list of authorized service centres

Local Warranty for tourists from India

If you buy one of the following products, the local Singapore warranty is valid in India too:

  • All digital cameras (PowerShot, IXUS and EOS models)
  • All consumer digital camcorders (exclude semi-professional and professional range)
  • All SELPHY compact photo printers


What to do when you need product service in India:

  • Register your warranty online on https://in.canon
  • When you require product service, present your local Singapore warranty card & proof of purchase to Canon authorized service centres in India.
  • Refer to https://in.canon for a list of authorized service centres

Tourist Warranty for tourists from other countries

 

If you buy one of the following products, you are entitled to a special 6-months tourist warranty, valid only in certain countries:

  • PowerShot and IXUS digital cameras
  • All digital camcorders (exclude semi-professional and professional range)

To obtain your warranty, ask your dealer for the warranty card for tourists.

  • For compact cameras: See here for countries where the warranty applies
  • For camcorders: See here for countries where the warranty applies.

Asia Traveller Protection Programme (ATPP)

 

The Canon Asia Traveller Protection Programme (ATPP) enables you to travel across 15 countries and regions in Asia Pacific with easy access to professional repair services for your Canon product should the need arises. This premium service covers Canon products bought from an authorized Canon dealer and have been given an official Canon warranty.

You would enjoy this premium service for the first year of you local warranty (valid only in certain countries and regions), when you purchase one of the following Canon products:

  • All digital compact cameras (exclude iNSPiC)
  • All digital interchangeable lens cameras (EOS DSLR, EOS M, EOS R)
  • All EF, EF-S, EF-M and RF lenses 

Click here for more details on the programme and eligible countries.

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