Phase Three (Heightened Alert)

Customer Care Centre

Is Canon Customer Care Centre at Galaxis operates as per normal?

All services remain in operation with relevant safe management measures in place.


Canon Customer Care Operating Hours:

Monday to Friday: 10:00am - 7:00pm

Saturday: 10:00am - 2:30pm

Closed on Sunday and Public Holidays


Kindly take note for Safety Measures against COVID-19 at Canon Customer Care Centre.

Is all services remain operational as per normal?

All services remain in operation with relevant safe management measures in place.


Kindly take note for Safety Measures against COVID-19 at Canon Customer Care Centre.

Can I send in my Canon product for repair?

Yes, product repair service remains operational for both walk-in & pick up and delivery option.

Kindly take note for Safety Measures against COVID-19 at Canon Customer Care Centre.

Can I redeem my Canon product free gift?

Yes, free gift redemption at Canon Customer Care Centre remains in operation.

Free Gift Redemption

Can I redeem my Canon product free gift?

Yes, free gift redemption at Canon Customer Care Centre remains in operation.

Canon eShop Purchase

Can I make online purchase on your eShop?

Our eShop remains operational as normal.  You may place your order here.

Please take note the delivery slots are limited due to high demand during this period.

Will the free gifts be delivered along with my purchase?

​​​​​​​Free gifts will be delivered along with the purchased product, except NTUC Cash vouchers, which requires to be redeemed at Canon Customer Care Centre.

Canon Imaging Academy

Is Canon Imaging Academy training/workshops/classes affected?

Canon Imaging Academy remains in operation in accordance with relevant safe management measures.

Please refer here for more information.

You may also follow our Official Facebook account for latest updates.

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