• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

Regarding the Security Advisory for Canon Digital Cameras Related to PTP (Picture Transfer Protocol) Communication Functions and Firmware Update Functions - Canon Singapore

13 Feb 2020 (Updated)

    Regarding the Security Advisory for Canon Digital Cameras Related to PTP (Picture Transfer Protocol) Communication Functions and Firmware Update Functions 

    Thank you very much for using Canon products.

    An international team of security researchers has drawn our attention to a vulnerability related to communications via the Picture Transfer Protocol (PTP), which is used by Canon digital cameras, as well as a vulnerability related to firmware updates. (CVE-ID: CVE-2019-5994, CVE-2019-5995, CVE-2019-5998, CVE-2019-5999, CVE-2019-6000, CVE-2019-6001)

    Due to these vulnerabilities, the potential exists for third-party attack on the camera if the camera is connected to a PC or mobile device that has been hijacked through an unsecured network.

    At this point, there have been no confirmed cases of these vulnerabilities being exploited to cause harm, but in order to ensure that our customers can use our products securely, we would like to inform you of the following workarounds for this issue.

    • Ensure the suitability of security-related settings of the devices connected to the camera, such as the PC, mobile device, and router being used.
    • Do not connect the camera to a PC or mobile device that is being used in an unsecure network, such as in a free Wi-Fi environment.
    • Do not connect the camera to a PC or mobile device that is potentially exposed to virus infections.
    • Disable the camera’s network functions when they are not being used.
    • Download the official firmware from Canon’s website when performing a camera firmware update.
     

    Affected Products:
    These vulnerabilities affect the EOS-series digital SLR and mirrorless cameras; PowerShot SX740 HS, PowerShot SX70 HS and PowerShot G5X Mark II.

    Firmware Update:
    There is an increase use of PCs and mobile devices in an unsecure (free Wi-Fi) network environment where customers are not aware of the network security. As it has become prevalent to transfer images from a camera to a mobile device via Wi-Fi connection, we will implement firmware updates for the following models that are equipped with the Wi-Fi function.

    EOS-1D X*1*2​​## EOS 70D## EOS R##​​​​​​​​​​​​​​ PowerShot SX70 HS##​​​​​​​​​​​​​​​​​​​​​​​​​​​ 
    EOS-1D X Mark II*1*2##​​​​​​​​​​​​​​​​​​​​​​​​​​​​ EOS 77D##​​​​​​​​​​​​​​ EOS RP##​​​​​​​​​​​​​​ PowerShot SX740 HS##​​​​​​​​​​​​​​​​​​​​​​​​​​​​
    EOS-1D C*1*2^ EOS 80D##​​​​​​​​​​​​​​​​​​​​​​​​​​​​ EOS M2## PowerShot G5X Mark II##​​​​​​​​​​​​​​​​​​​​​​​​​​​
    EOS 5D Mark III*1##​​​​​​​​​​​​​​​​​​​​​​​​​​​​ EOS 200D## EOS M3##  
    EOS 5D Mark IV##​​​​​​​​​​​​​​​​​​​​​​​​​​​​ EOS 200D II##​​​​​​​​​​​​​​​​​​​​​​​​​​​​  EOS M5##  
    EOS 5Ds*1##​​​​​​​​​​​​​​​​​​​​​​​​​​​​ EOS 750D## EOS M6##  
    EOS 5Ds R*1##​​​​​​​​​​​​​​​​​​​​​​​​​​​​ EOS 760D##​​​​​​​​​​​​​​​​​​​​​​​​​​​​ EOS M6 Mark II##​​​​​​​​​​​​​​​​​​​​​​​​​​​​  
    EOS 6D##​​​​​​​​​​​​​​​​​​​​​​​​​​​​ EOS 800D## EOS M10##  
    EOS 6D Mark II##​​​​​​​​​​​​​​​​​​​​​​​​​​​​ EOS 1300D## EOS M50##​​​​​​​​​​​​​​​​​​​​​​​​​​​​  
    EOS 7D Mark II*1##​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ EOS 1500D​​## EOS M100##  
      EOS 3000D##​​​​​​​​​​​​​​​​​​​​​​​​​​​​    

    ​​​​​​​*1 ​​​​​​​​​​​​​​​​​​​​​​If a Wi-Fi adapter or a Wireless file transmitter is used, Wi-Fi connecction can be established.
    ​​​​​​​
    ​​​​​​​​​​​​​​*2 ​​​​​​​​​​​​​​​​​​​​​​Ethernet connections are also affected by these vulnerabilities.
    ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​##Firmware update available for download now.
    ​​​​​​​^Firmware update available. Please bring your camera to your nearest service or repair centres.

    ​​​​​​​Firmware update  information will be provided  for each product in turn starting from products for which preparations have been completed. 
    ​​​​​​​

    First posted on 6 Aug 2019