Notices
February 2016
Thank you for using Canon products.We have become aware that some of the above products sold from April 2014 onwards have been assembled with the polarizing filter glass reversely fitted. The details of the phenomenon and Canon's service policy are described below.We would like to offer our sincere apologies ...
September 2014
Thank you very much for using Canon products.Canon continuously strives to provide our customers with high security products that can be used with confidence. We offer new firmware update for Canon inkjet printers (with network access only) launched after 2nd half 2013.The firmware update adds in a new ...
February 2008
It is found that some Canon imageRUNNER, Color imageRUNNER, imagePRESS, LaserShot devices* contain a vulnerability known as "FTP" bounce when configured for network printing. Engines using imagePASS, imagePRESS Servers, or ColorPASS devices for printing are NOT affected by this vulnerability.Overview:...
To enhance network security while using some Canon machines*, please do the following,(A) If you do not require FTP print, please turn off the FTP print setting. The steps are,1) Navigate to Additional Functions, choose System Settings, Network Settings, TCP/IP Settings, FTP print. 2) Set the FTP print ...
January 2007
At user's option, the function to detect the remaining ink amount may be disabled. However, when this option is chosen, it may result in a reduction of print speed when printing multi-page documents. The printing speed will recover once the ink tank is removed and then re-installed in the printer.Affected ...