• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused. Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

uniFLOW Security Advisory - Canon Singapore

12 Nov 2018

    uniFLOW Security Advisory

    We have identified a security issue that exists in certain circumstances of using uniFLOW and has issued a hotfix to resolve this.

    Under certain unauthorised usage condition within customer's office network, there is a possibility of gaining access to printers / multi-functional devices, through the login authentication features of uniFLOW, where "Username/Password" is used as the authentication method or when card learning mechanism is utilised. This only affects particular versions of the software, when used with these authentication methods: uniFLOW V5.1 SRx, uniFLOW V5.2 SRx, uniFLOW V5.3 SRx, uniFLOW V5.4 SRx, uniFLOW 2018 LTS SRx, uniFLOW 2018 v-Releases.

    We strongly recommend to run the hotfix on your system as soon as possible.

    At Canon, we are committed to providing secure solutions to our customers and apologise for any inconvenience this situation has caused. Should you require further information regarding this advisory, please contact your local Canon office, authorised reseller or Canon support representative. If you notice any suspicious activity, please report these immediately to your IT department and your local Canon office, authorised reseller or Canon support representative.