• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

Firmware Notice: PowerShot SX740 HS Compact Digital Camera "Notification about a Firmware Bug" - Canon Singapore

21 Feb 2019 (Updated)

    Firmware Notice: PowerShot SX740 HS Compact Digital Camera "Notification about a Firmware Bug"

    Thank you for using Canon products.

    It has been confirmed that, in rare cases, the phenomenon described below may occur with the PowerShot SX740 HS Compact Digital Camera.

    We take great pride in the quality and performance of our products. We offer our sincerest apologies to any customers who may be inconvenienced.

    Phenomenon:
    In rare cases, the image displayed on the LCD monitor is split into two horizontal sections. 
    When this happens, the following phenomena may occur:

    • Button operations do not respond.
    • The lens does not retract.
    • Err 60 or Err 70 appears.
    • The LCD monitor does not display.

    Market Support:
    Firmware Version 1.0.1 incorporates the fixes for this issue is available for download here.

    Related Product Supports