• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Battery pack charging time

    05-Sep-2017
    8203706200

    Solution

      Charging times are approximate and vary according to charging conditions and initial charge of the battery pack.
      Charging conditionsBattery pack
      BP-820BP-828
      Using the camcorder and supplied CA-946 AC adpater230 min.350 min.
      Using the CG-800 Battery Charger190 min.260 min.

      REFERENCE
      • Checking the Remaining Battery Charge
      With the camcorder turned off, press the BATT. INFO button to display for about 5 seconds a screen showing the approximate battery charge level and an estimate of the remaining recording time. Note that if the battery charge is too low, the battery information screen may not appear.
      IMPORTANT
      • We recommend charging the battery pack in temperatures between 10 °C and 30 °C (50 °F and 86 °F). If either the ambient temperature or the battery pack's temperature is outside the range of approx. 0 °C to 40 °C (32 °F to 104 °F), charging will not start.
      • The battery pack will be charged only when the camcorder is off.
      • If the power supply was disconnected while charging a battery pack, make sure the POWER/CHG indicator has gone out before restoring the power supply.
      • If remaining battery time is an issue, you can power the camcorder using the AC adapter so the battery pack will not be consumed.
      • Charged battery packs continue to discharge naturally. Therefore, charge them on the day of use, or the day before, to ensure a full charge.
      • We recommend that you prepare battery packs to last 2 to 3 times longer than you think you might need.
      CAUTION
      • Do not connect to the AC adapter any product that is not expressly recommended for use with this camcorder.
      • Turn off the camcorder before connecting or disconnecting the AC adapter. After you turn off the camcorder, important data is updated on the SD card. Be sure to wait until the green POWER/CHG indicator goes out.
      • When using the AC adapter, do not fix it permanently to one place as this may cause a malfunction.
      • To prevent equipment breakdowns and excessive heating, do not connect the supplied AC adapter to voltage converters for overseas travels or special power sources such as those on aircraft and ships, DC-AC inverters, etc.
       
      [Use of genuine Canon accessories is recommended.]
      This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories (e.g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.