The Printed Paper Has Smudge Marks

    29-Mar-2017
    8203474400

    Solution

      Have you cleaned the fixing unit?
      • Clean the fixing unit.

      • If cleaning the fixing assembly does not solve the problem, setting <Fix. Roller Contam. Reduction> to <On> may solve the problem. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
      • If you set to <On>, the printing speed may be slower.