Solution
Installation Preparations and Precautions
This explains the preparations for installing the MF driver and software correctly, and precautions to take when installing.
Installation Preparations
Before installing the MF driver and MF Scan Utility, complete the following operations.
Set the following items with the [System Management Settings] menu > [PDL Selection (Plug and Play)] of the device.
- Connection method with the device (network or USB)
- Page description language (UFR II, UFRII LT, UFR II (V4), UFRII LT (V4), Generic Plus PCL6, PS, or FAX)*
*FAX can only be used only when connected to the device via a network. Also, depending on the device, some drivers are not supported.
For details about the setting menus, refer to the manual of the device.
You can acquire the installer by any of the following means.
- Download from the web site (http://www.canon.com/) (32-bit or 64-bit version)
- Supplied DVD-ROM
In some cases, the installer may be provided on a CD-ROM. If you use a CD-ROM, read CD-ROM for DVD-ROM in the explanations of the manual.
Select the most appropriate installation method after checking the installation overview.
Precautions to Be Taken When Installing
Take care of the following items when installing.
- If the [User Account Control] dialog box is displayed, perform the following operation.
- If you are logged on with an Administrator account: Click [Allow] or [Continue].
- If you are logged on with a standard user account: Enter an Administrator account password → click [OK].
- If one of the following conditions is met, you may not be able to install the MF driver. If so, install the MF driver after logging on as a local user belonging to a group with Administrator privileges.
- An environment in which communication between the domain controller and client operating system is not possible.
- You are logged onto a client computer as a domain user belonging to a group with Administrator privileges.
Confirm the status of the user account you are logged on in [Computer Management] > [Local Users and Groups] > [Groups].
- If the [Windows Security] dialog box is displayed, click [Install this driver software anyway].
- If the following dialog box is displayed during installation, select [Yes]. The Windows Firewall block is removed and you can proceed with the installation.
- If the software installation fails, try reinstalling after quitting all other applications. If it still fails, temporarily uninstall, restart the computer, and try reinstalling.
- If you cannot use the software after updating the operating system, uninstall the software, then reinstall it.
- If you have installed other software while running the MF Scan Utility, it is not automatically registered in the MF Scan Utility. In this case, manually register software installed afterward in the MF Scan Utility.
- When installing the MF driver, a Product Extended Survey Program is also installed. The Product Extended Survey Program is a program that automatically sends to Canon information relating to the usage state of the device every month for ten years. However, personal information and information other than for the above purposes is not sent. Also, you can disable automatic sending of information or uninstall the program at any time. If you want to turn off automatic sending, log on with an Administrator account, display [Programs and Features] or [Add or remove programs] → select [Canon Laser Printer/Scanner/Fax Extended Survey Program] → click [Change] and set in Windows.
[Easy Installation] From the DVD-ROM
This explains the procedure for automatically searching for a device on a network and installing with [Easy Installation] from the supplied DVD-ROM.
In this procedure, as well as the MF driver, standard software and the electronic manual are installed.
Prerequisites
Confirm that the following conditions are satisfied. Complete the preparation operations.
If you do not know the network environment you are using, check with your network administrator.
- The device must be in the same subnet as the computer you are using.
- "Installation Preparations and Precautions"
- When starting the computer, log on as a member of Administrators.
- [Desktop] screen display (when using Windows 8/8.1/Server 2012/Server 2012 R2)
Procedure
1. Set the DVD-ROM in the computer → click [Easy Installation].
If the DVD-ROM menu is not displayed:
In the following procedure, start the installer. For the DVD-ROM drive name, enter "D:."
Enter "D:\MInst.exe" in [Search the Web and Windows] → press the [ENTER] key on the keyboard.
- For Windows Vista/7/Server 2008/Server 2008 R2:
[
] (Start) > enter "D:\MInst.exe" in [Search programs and files] or [Start Search] → press the [ENTER] key on the keyboard.
- For Windows 8/Server 2012:
Right-click the lower left corner of the screen → [Run] > enter "D:\MInst.exe" → click [OK].
- For Windows 8.1/Server 2012 R2:
Right-click the [Start] screen → [Run] > enter "D:\MInst.exe" → click [OK].
- If [AutoPlay] is displayed:
Click [Run MInst.exe].
2. If the [Select the Type of Connection] screen is displayed, select [Network Connection] → click [Next].
4. Read the license agreement → click [Yes].
6. Select the device you are using → click [Next].
- If the device is not displayed in [Device List], check the connection state between the computer and device and the IP address settings, and click [Update Device List]. If the device is still not displayed, click [Search by IP Address] → enter the IP address of the device → click [OK]. For the IP address confirmation method, refer to the manual of the device.
7. Check the settings → click [Start].
8. Install the software according to the instructions on the screen.
9. Eject the DVD-ROM, select [Restart Computer Now (Recommended)], and click [Restart].
If installed correctly, an MF driver or software icon is displayed in the locations shown next. If the icon is not displayed, uninstall the MF driver or software and reinstall it.
- For a printer driver or fax driver:
- When using Windows 10:
[Settings] > [Devices] > [Printers & scanners] > [Printers]
- When a version other than Windows 10:
Windows Control Panel > [Devices and Printers], [Printers], or [Printers and Faxes].
Windows Control Panel > [Scanners and Cameras].
- When using Windows 10:
Start menu > List of apps
- When using Windows 8/8.1:
Click [
] at the bottom of the [Start] screen → [Apps] screen > [Canon] folder > [MF Scan Utility] folder
- When using Windows Vista/7:
[
] (Start) or [Start] menu > [Canon] folder > [MF Scan Utility] folder
- For other software or electronic manuals:
Taskbar or [Desktop] screen
[Custom Installation] From the DVD-ROM
This explains the procedure for automatically searching for a device on a network and installing with [Custom Installation] from the supplied DVD-ROM. With this procedure, you can specify which software and manuals you want to install.
Prerequisites
Confirm that the following conditions are satisfied. Complete the preparation operations.
If you do not know the network environment you are using, check with your network administrator.
- The device must be in the same subnet as the computer you are using.
- "Installation Preparations and Precautions"
- When starting the computer, log on as a member of Administrators.
- [Desktop] screen display (when using Windows 8/8.1/Server 2012/Server 2012 R2)
Procedure
1. Set the DVD-ROM in the computer → click [Custom Installation].
If the DVD-ROM menu is not displayed:
In the following procedure, start the installer. For the DVD-ROM drive name, enter "D:."
Enter "D:\MInst.exe" in [Search the Web and Windows] → press the [ENTER] key on the keyboard.
- For Windows Vista/7/Server 2008/Server 2008 R2:
[
] (Start) > enter "D:\MInst.exe" in [Search programs and files] or [Start Search] → press the [ENTER] key on the keyboard.
- For Windows 8/Server 2012:
Right-click the lower left corner of the screen → [Run] > enter "D:\MInst.exe" → click [OK].
- For Windows 8.1/Server 2012 R2:
Right-click the [Start] screen → [Run] > enter "D:\MInst.exe" → click [OK].
- If [AutoPlay] is displayed:
Click [Run MInst.exe].
2. If the [Select the Type of Connection] screen is displayed, select [Network Connection] → click [Next].
3. Select the software you want to install → click [Install].
4. Read the license agreement → click [Yes].
6. Select the device you are using → click [Next].
- If the device is not displayed in [Device List], check the connection state between the computer and device and the IP address settings, and click [Update Device List]. If the device is still not displayed, click [Search by IP Address] → enter the IP address of the device → click [OK]. For the IP address confirmation method, refer to the manual of the device.
7. Select the driver to install → click [Next] → set as required.
If a list of drivers corresponding to the page description language is displayed after selecting a printer driver in the [Select Driver] screen, select the driver you are going to use.
If you want to use the install destination computer as a print server, select the following.
- Select the [Select Driver] screen > [Canon Driver Information Assist Service].
- Select the [Confirm Settings] screen > [Use as Shared Printer] or [Use as Shared Fax].
8. Check the settings → click [Start].
9. Setting the default printer and test printing.
When setting as a default driver: select the driver → click [Next]
When test printing: select the check box of the driver
11. If you selected MF Scan Utility, check the instructions on the screen → click [Next] if you want to continue with the installation.
12. Install the software according to the instructions on the screen → click [Next].
13. Eject the DVD-ROM, select [Restart Computer Now (Recommended)], and click [Restart].
If installed correctly, an MF driver or software icon is displayed in the locations shown next. If the icon is not displayed, uninstall the MF driver or software and reinstall it.
- For a printer driver or fax driver:
- When using Windows 10:
[Settings] > [Devices] > [Printers & scanners] > [Printers]
- When a version other than Windows 10:
Windows Control Panel > [Devices and Printers], [Printers], or [Printers and Faxes].
Windows Control Panel > [Scanners and Cameras].
- When using Windows 10:
Start menu > List of apps
- When using Windows 8/8.1:
Click [
] at the bottom of the [Start] screen → [Apps] screen > [Canon] folder > [MF Scan Utility] folder
- When using Windows Vista/7:
[
] (Start) or [Start] menu > [Canon] folder > [MF Scan Utility] folder
- For other software or electronic manuals:
Taskbar or [Desktop] screen