Smudge Marks Appear on the Bottom Edge of Printouts

    24-Jul-2015
    8202708300

    Solution

    Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first.

    Are you using appropriate paper?
    • Check the supported paper types and replace with an appropriate type.

    Do you print data without margins?
    • This symptom occurs if a margin is set to none in the printer driver. A margin of 5 mm or less around the edge of paper or 10 mm or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
    [Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off]