When trying to print on A3+ sized Fine Art Paper, the error message of "Support Code:88" is displayed and it is impossible to print (OS X Mavericks v10.9)

    08-Jul-2014
    8202137700

    Solution

      <Phenomenon>
      In OS X v10.9 environment, when trying to print on A3+ sized Fine Art Paper, the error message of "Support Code:88" is displayed and it is impossible to print.



      <Cause>
      Limitation under OS X v10.9 environment

      <Solution>
      1. Download and install v10.89.2.0 Printer Driver from Canon download site.
      2. Deselect "Check the paper size when printing on A3+ Fine Art Paper" (default: selected) in "Canon IJ Printer Utility"–"Custom Settings" screen.