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    [Protected] is displayed and images cannot be erased (PowerShot G1 X Mark II)

    17-Mar-2014
    8202057800

    Solution

    Protected images cannot be erased using the camera’s erasure function. To erase them this way, first cancel protection.

    Unlocking All Images at Once
    1. Press the camera's <> button.

    2. Press the <MENU> button.

    3. On the [Playback] () tab, press the <><> buttons or turn the <> dial to choose [Protect], and then press the <> button.





    4. Press the <><> buttons or turn the <> dial to choose [Select All Images], and then press the <> button.



    5. Press the <><> buttons or turn the <> dial to choose [Unlock], and then press the <> button.



    All protected images will be unlocked.

    Unlocking Images Individually
    1. Press the camera's <> button.

    2. Press the <MENU> button.

    3. On the [Playback] () tab, press the <><> buttons or turn the <> dial to choose [Protect], and then press the <> button.



    4. Press the <><> buttons or turn the <> dial to choose [Select], and then press the <> button.



    5. Press the <><> buttons or turn the <> dial to choose the protected image you want to unlock. (The [ ] icon appears on protected images.)
    Press the <> button.





    6. The [ ] icon will disappear and the image will be unlocked.
    • To unlock other images, repeat step 5.

    Erasing Images
    IMPORTANT
    • Be careful when erasing images, because they cannot be recovered.

    1. Press the camera's <> button.

    2. Press the <><> buttons or turn the <> dial to select the image you want to erase.

    3. Press the <> button.



    4. After [Erase?] is displayed, press the <><> buttons or turn the <> dial to choose [Erase], and then press the <> button.



    • To cancel erasure, press the <><> buttons or turn the <> dial to choose [Cancel], and then press the <> button.
    NOTE
    Pressing the < > button while [ ] images are displayed will give you the option of choosing [Erase ], [Erase JPEG], or [Erase + JPEG] for deletion.