Document Stored in Machine's Memory
25-Dec-2013
8202027800
Solution
If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in the machine's memory.
If an error occurred during a fax transmission, the document is not stored in the machine's memory.
In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.
- The amount of remaining ink is insufficient to print a fax.
- Paper has run out.
- A different size of paper from that specified by Page size is loaded.
- Page size is set to other than A4, Letter, LTR, or Legal.
REFERENCE
- Some of page sizes are not available depending on the country or region of purchase.
- Media type is set to other than Plain paper.
- Do not print is selected for Received documents in Auto print settings under Fax settings.
- You pressed the Stop button to cancel printing of a received fax.
IMPORTANT
- If you unplug the power cord of the machine, all faxes stored in the machine's memory are deleted.
You can print or delete the faxes stored in the machine's memory. You can also save the received faxes stored in the machine's memory on the USB flash drive.
- To print a document in the machine's memory:
Refer to [ Printing a Document in Machine's Memory ] within this webpage.
- To delete a document in the machine's memory:
Refer to [ Deleting a Document in Machine's Memory ] within this webpage.
- To save a document on a USB flash drive
Refer to [ Saving a Document in Machine's Memory to USB Flash Drive ] within this webpage.
REFERENCE
- When confirming, printing, or deleting a document stored in the machine's memory, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
For details on how to print MEMORY LIST, see [ Printing a Document in Machine's Memory ] within this webpage.
You can print a specified document in the machine's memory or print all the documents in its memory at a time.
When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
1. Make sure that the machine is turned on.
2. Load paper.
3. Press the FAX button.
The Fax standby screen is displayed.
4. Press the Menu button.
The FAX menu screen is displayed.
5. Use the 
button to select Memory reference, then press the OK button.
button to select Memory reference, then press the OK button.REFERENCE
- If no document is stored in the machine's memory, No documents in memory is displayed on the LCD.
6. Use the
button to select a print menu, then press the OK button.
button to select a print menu, then press the OK button.REFERENCE
- When Change the paper A4/LTR/LGL Plain paper is displayed on the LCD, the paper settings are incorrect.
In FAX paper settings, set Page size to A4, Letter, LTR, or Legal. Set Media type to Plain paper.
* Some of page sizes are not available depending on the country or region of purchase.
You can select the following print menus.
- Print memory list
You can print a list of the documents in the machine's memory (MEMORY LIST).
MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient's number, and the date and time of the transaction.
A transaction number from "0001" to "4999" on MEMORY LIST indicates a document being sent. A transaction number from "5001" to "9999" on MEMORY LIST indicates a document being received.
- Print specified doc.
You can specify the document and print it.
If you select this menu, the document selection screen is displayed.
REFERENCE
- A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received.
- Each mark before the transaction number indicates the following:
No mark: Indicates a black and white document.
: Indicates a color document.
: Indicates the document during transmission.
: Indicates the document sent with sequential broadcasting.- By pressing the
button or the Tone button, the transaction number displayed on the LCD is switched to transaction time or fax/telephone number.
Specify the document and print it following the procedure below.
1. Use the
button to select the transaction number (TX/RX no.) of the document you want to print, then press the OK button.
button to select the transaction number (TX/RX no.) of the document you want to print, then press the OK button.2. Use the
button to select whether to print only the first page of the document, then press the OK button.
button to select whether to print only the first page of the document, then press the OK button.- If you select Yes:
Only the first page of the document will be printed.
The document is still stored in the machine's memory.
- If you select No:
All pages of the document will be printed.
The screen to confirm whether to delete the printed document in the machine's memory is displayed.
If you select Yes using the
button and press the OK button, the printed document in the machine's memory is deleted.
button and press the OK button, the printed document in the machine's memory is deleted.REFERENCE
- If there is not the specified document in the machine's memory, No document is displayed, and the machine returns to the previous screen.
- To return to the Fax standby screen, press the Stop button.
- Print all RX docs
You can print all the received documents in the machine's memory.
If you select this menu, the confirmation screen is displayed.
If you select Yes using the
button and press the OK button, all the documents in the machine's memory will be printed.
button and press the OK button, all the documents in the machine's memory will be printed.Each time a document is printed, the screen to confirm whether to delete the printed document in the machine's memory is displayed.
If you select Yes using the
button and press the OK button, the printed document in the machine's memory is deleted.
button and press the OK button, the printed document in the machine's memory is deleted.You can delete a specified document in the machine's memory or delete all the documents in its memory at a time.
REFERENCE
- When deleting a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
-> Refer to [ Printing a Document in Machine's Memory ] within this webpage.
1. Make sure that the machine is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the Menu button.
The FAX menu screen is displayed.
4. Use the
button to select Memory reference, then press the OK button.
button to select Memory reference, then press the OK button.REFERENCE
- If no document is stored in the machine's memory, No documents in memory is displayed on the LCD.
5. Use the
button to select a delete menu, then press the OK button.
button to select a delete menu, then press the OK button.You can select the following delete menus.
- Del. specified doc.
You can specify the document and delete it.
If you select this menu, the document selection screen is displayed.
REFERENCE
- A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received.
- Each mark before the transaction number indicates the following:
No mark: Indicates a black and white document.
: Indicates a color document. : Indicates the document during transmission. : Indicates the document sent with sequential broadcasting.- By pressing the button or the Tone button, the transaction number displayed on the LCD is switched to transaction time or fax/telephone number.
Specify the document and delete it following the procedure below.
1. Use the
button to select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button.
button to select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button.The confirmation screen is displayed.
2. Use the
button to select the transaction number of the document you want to delete, then press the OK button.
button to select the transaction number of the document you want to delete, then press the OK button.The specified document will be deleted from machine's memory.
REFERENCE
- If there is not the specified document in the machine's memory, No document is displayed, and the machine returns to the previous screen.
- To return to the Fax standby screen, press the Stop button.
- Delete all docs
You can delete all the documents in the machine's memory.
If you select this menu, the confirmation screen is displayed.
If you select Yes using the
button and press the OK button, all the documents in the machine's memory will be deleted.
button and press the OK button, all the documents in the machine's memory will be deleted.You can save the received faxes stored in the machine's memory to the USB flash drive as PDF files using the operation panel of the machine.
You can save a specified document in the machine's memory to the USB flash drive or save all the documents in its memory to the USB flash drive at a time.
IMPORTANT
- Do not remove the USB flash drive from the machine until saving is complete.
- For safety reasons, we recommend backing up faxes saved on a USB flash drive to another media periodically to avoid unexpected accidents.
- We assume no responsibility for damage to or loss of data for whatever reason even within the warranty period.
REFERENCE
- When saving a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
-> Refer to [ Printing a Document in Machine's Memory ] within this webpage.
- After saving the fax in the machine's memory to the USB flash drive, the fax is still stored in the machine's memory.
For details on how to delete the fax in the machine's memory, see [ Deleting a Document in Machine's Memory ] within this webpage.
1. Make sure that the machine is turned on.
2. Insert the USB flash drive into the USB flash drive port.
3. Press the FAX button.
The Fax standby screen is displayed.
4. Press the Menu button.
The FAX menu screen is displayed.
5. Use the 
button to select Memory reference, then press the OK button.
button to select Memory reference, then press the OK button.REFERENCE
If no document is stored in the machine's memory, No documents in memory is displayed on the LCD.
6.Use the button to select a save menu, then press the OK button.
button to select a save menu, then press the OK button.You can select the following save menus.
- Save specified doc.
You can specify the document and save it.
If you select this menu, the document selection screen is displayed.
REFERENCE
- A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received.
- Each mark before the transaction number indicates the following:
No mark: Indicates a black and white document.
: Indicates a color document. : Indicates the document during transmission. : Indicates the document sent with sequential broadcasting.- By pressing the button or the Tone button, the transaction number displayed on the LCD is switched to transaction time or fax/telephone number.
By using the
button to select the transaction number (TX/RX no.) of the document you want to save and pressing the OK button, the specified document is saved on the USB flash drive.
button to select the transaction number (TX/RX no.) of the document you want to save and pressing the OK button, the specified document is saved on the USB flash drive.REFERENCE
- If there is not the specified document in the machine's memory, No document is displayed, and the machine returns to the previous screen.
- To return to the Fax standby screen, press the Stop button.
- Save all documents
You can save all the received documents in the machine's memory.
If you select this menu, the confirmation screen is displayed.
If you select Yes using the
button and press the OK button, all the documents in the machine's memory will be saved to the USB flash drive.
button and press the OK button, all the documents in the machine's memory will be saved to the USB flash drive.REFERENCE
- You can save up to 50 pages of fax as one PDF file.
- You can save up to 2000 PDF files on a USB flash drive.
- Faxes are saved according to the order of the transaction number when Save all documents is selected.
- If the USB flash drive is removed or becomes full while saving faxes is in progress, the error message is displayed on the LCD. Press the OK button to dismiss the error.
- The folder and file name of faxes saved on the USB flash drive is as follows:
- Folder name: CANON_SC\FAXDOC\0001
- File name (file extension: PDF): Running numbers, starting from FAX_0001
- File date: The date and time of saving as set in the machine.
For details on how to set the date and time:
-> [ Setting the Date and Time ]
- Importing Faxes Saved on a USB Flash Drive to the Computer
You can import faxes saved on a USB flash drive to the computer.
After saving faxes, connect the USB flash drive to the computer, then import the data.