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    Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1)

    02-Oct-2013
    8201967700

    Solution

      [ Phenomenon ]
      If the scanner driver is installed in Windows 8, and if you upgrade Windows 8 to Windows 8.1 while keeping the driver installed, you may experience the following phenomenon after the upgrade:

      • Scanning does not start even when the Scan button on the printer is pressed or when Scan is selected on the operation panel.

      [ Solution ]
      Uninstall the applicable driver, and re-install it.

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