• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Handling of Red Icons Displayed on the Screen

    03-Feb-2014
    8201881600

    Solution

      This section explains the meanings of the red icons and what to do when a red icon appears on the LCD monitor.
      Icon Problem Solution


      Battery is exhausted.・Replace with a well-charged battery.
      ・Change the battery.

      The memory card is full.・Replace the memory card or delete some recordings to free some space on the memory card.
      The memory card is full.・Replace the memory card or delete some recordings to free some space on the memory card.
      The folder and file numbers have reached their maximum value. ・Set [Other Settings] > [ ] > [File Numbering] to [Reset] and delete all the movies and photos on the memory card or initialize it
      A card error occurred.・Turn off the camcorder. Remove and reinsert the memory card. If the icon continues to flash, initialize the memory card.
      No card.・Insert a card.

      If these problems persist even after attempting the solutions described above, please contact the nearest Canon service center.