Clearing Paper Jams (MF8580Cdw/MF8280Cw/MF8210Cn)
08-May-2013
8201860100
Solution
If a paper jams, <Paper jammed.> is displayed on the screen. Press <Next> to display a message that indicates where the paper is jammed. Click the corresponding link in the table below, and remove the jammed paper.
IMPORTANT
- When removing the jammed paper, do not turn OFF the machine
Turning OFF the machine deletes the data that is being printed.
- If paper tears
Remove all the paper fragments to prevent them from becoming jammed.
- If paper jams repeatedly
- Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine.
- Check that the paper is appropriate for the machine.
- Check that no jammed paper fragments remain in the machine.
- Do not forcibly remove the jammed document or paper from the machine
Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line.
1. Remove the document that is placed in the feeder.
2. Remove the jammed document inside the feeder.
MF8580Cdw(1) Open the feeder cover.
(2) Move the lever to unlock.
(3) Gently pull out the document.
MF8280Cw(1)Open the feeder cover.
(2) Gently pull out the document.
(3) Close the feeder cover.
- For MF8280Cw users, this step completes the procedure.
3. Remove the jammed document from the inner cover inside the feeder.
(1) Hold the green knob, and open the inner cover.
(2) Gently pull out the document.
(3) Close the inner cover.
4. Return the lever back in place, and close the feeder cover.
1. Remove the jammed paper inside.
(1) Open the front cover.
(2) Lift the operation panel.
(3) Gently pull out the paper.
2. Lower the operation panel and the front cover.
1. Remove the paper that is loaded in the tray.
2. Remove the jammed paper in the tray.
- Do not forcibly remove jammed paper from the machine. If the jammed paper cannot be removed easily, proceed to the next step.
(1) Gently pull out the paper.
(2) Close the tray.
3. Remove the jammed document inside the tray.
(1) Hold the paper drawer with both hands, and pull it out gently.
(2) Hold the green knobs, and push down the part shown in the figure.
(3) Gently pull out the paper.
IMPORTANT:
Do not touch the rubber pad
Touching it may deteriorate print quality.
4. Hold the green knobs, and return the part shown in the figure back in place.
(1) Return the part shown in the figure back in place until it clicks.
5. Set the paper drawer.
6. When the screen shown below is displayed, use [ 
] / [ 
] to select <Yes>, and press [ 
].
] / [ ] to select <Yes>, and press [ ].
1. Remove the jammed paper inside the paper drawer.
- Hold the paper drawer with both hands, and pull it out gently
Gently pull out the paper.
IMPORTANT:
- Make sure to hold the paper drawer with both hands. Otherwise, you may damage the paper drawer by dropping it, if it slides out too easily.
- Even if an optional paper drawer (MF8580Cdw only) is installed, remove the paper in the same way.
2. Set the paper drawer.
- If you pulled out an optional paper drawer, set it in the same way.
3. When the screen shown below is displayed, use [ ] / [ ] to select <Yes>, and press [ ].
] / [ ] to select <Yes>, and press [ ].
1. Open the rear cover.
2. Remove the jammed paper deep in the back side.
(1) Pull down the green knob toward you.
(2) Gently pull out the paper.
3. Remove the jammed paper close to the back side.
- Hold the green knobs, and firmly close the part shown in the figure until it clicks Gently pull out the paper.
4. Close the rear cover.
1. Remove the jammed paper in the front side.
- Lift the operation panel Gently pull out the paper.
2. Lower the operation panel.
3. Remove the jammed paper in the back side.
- Open the rear cover Gently pull out the paper.
4. Close the rear cover.
1. Hold the paper drawer with both hands, and pull it out gently.
2. Remove the jammed document inside the manual feed slot.
(1) Open the cover.
(2) Hold the green knobs, and push down the part shown in the figure.
(3) Gently pull out the paper.
3. Hold the green knobs, return the part shown in the figure back in place, and close the cover.
- Return the part shown in the figure back in place until it clicks.
4. Set the paper drawer.
5. When the screen shown below is displayed, use [ ] / [ ] to select <Yes>, and press [ ].
] / [ ] to select <Yes>, and press [ ].