Document Stored in Machine's Memory
16-Jan-2013
8201734100
Solution
If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in the machine's memory.
If an error occurred during a fax transmission, the document is not stored in the machine's memory.
In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.
- The amount of remaining ink is insufficient to print a fax.
- Paper has run out.
- A different size of paper from that specified by Page size is loaded.
- Page size is set to other than A4, Letter, or Legal.
- Type is set to other than Plain paper.
- Do not print is selected for Received documents in Auto print settings under FAX settings.
- You pressed the Stop button to cancel printing of a received fax.
IMPORTANT
- If you unplug the power cord of the machine, all faxes stored in the machine's memory are deleted.
You can print or delete the faxes stored in the machine's memory. You can also save the received faxes stored in the machine's memory on the USB flash drive.
- To print a document in the machine's memory:
-> Refer to [ Printing a Document in Machine's Memory ] within this webpage.
- To delete a document in the machine's memory:
-> Refer to [ Deleting a Document in Machine's Memory ] within this webpage.
- To save a document on a USB flash drive
-> Refer to [ Saving a Document in Machine's Memory to USB Flash Drive ] within this webpage.
REFERENCE
When confirming, printing, or deleting a document stored in the machine's memory, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
For details on how to print MEMORY LIST, see [ Printing a List of the Document in Machine's Memory ] within this webpage.
You can print a specified document in the machine's memory or print all the documents in its memory at a time.
When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
- Printing a List of the Document in Machine's Memory
- Printing a Specified Document in Machine's Memory
- Printing All the Documents in Machine's Memory
REFERENCE
- MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient's number, and the date and time of the transaction.
- Printing a List of the Document in Machine's Memory
Print the list of the documents (MEMORY LIST) following the procedure below.
1. Make sure that the machine is turned on.
2. Load paper.
3. Press the FAX button.
The Fax standby screen is displayed.
4. Press the left Function button.
The Fax menu screen is displayed.
5. Select 
Memory reference, then press the OK button.
Memory reference, then press the OK button.REFERENCE
If no document is stored in the machine's memory, There is no document in memory. is displayed. Press the OK button to return to the previous screen.
6. Use the 
button to select Print memory list, then press the OK button.
button to select Print memory list, then press the OK button.7. Use the
button to select Yes, then press the OK button.
button to select Yes, then press the OK button.The list of documents stored in the machine's memory is printed.
REFERENCE
- A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received.
- When The specified function is not available with current settings. Change the following setting(s): is displayed on the LCD, the paper settings are incorrect.
After pressing the OK button, the FAX paper settings screen is displayed. Set Page size to A4, Letter, or Legal. Set Type to Plain paper.
- Printing a Specified Document in Machine's Memory
Specify the document and print it following the procedure below.
1. Make sure that the machine is turned on.
2. Load paper.
3. Press the FAX button.
The Fax standby screen is displayed.
4. Press the left Function button.
The Fax menu screen is displayed.
5. Select
Memory reference, then press the OK button.
Memory reference, then press the OK button.REFERENCE
If no document is stored in the machine's memory, There is no document in memory. is displayed. Press the OK button to return to the previous screen.
6. Use the
button to select Print specified document, then press the OK button.
button to select Print specified document, then press the OK button.The document selection screen is displayed.
A. Date and time of transaction and fax/telephone number
B. Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C. Color information
Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception.
REFERENCE
When The specified function is not available with current settings. Change the following setting(s): is displayed on the LCD, the paper settings are incorrect.
After pressing the OK button, the FAX paper settings screen is displayed. Set Page size to A4, Letter, or Legal. Set Type to Plain paper.
7. Use the
button to select the transaction number of the document you want to print, then press the OK button.
button to select the transaction number of the document you want to print, then press the OK button.The confirmation screen is displayed.
8. Use the
button to select whether to print only the first page of the document, then press the OK button.
button to select whether to print only the first page of the document, then press the OK button.- If you select Yes:
Only the first page of the document will be printed.
The document is still stored in the machine's memory.
- If you select No:
All pages of the document will be printed.
The screen to confirm whether to delete the printed document in the machine's memory is displayed.
If you select Yes using the
button and press the OK button, the printed document in the machine's memory is deleted.
button and press the OK button, the printed document in the machine's memory is deleted.REFERENCE
- If there are no documents stored in the machine's memory, There is no document that can be printed. is displayed. Press the OK button to return to the previous screen.
- Printing All the Documents in Machine's Memory
Print all the documents in the machine's memory following the procedure below.
1. Make sure that the machine is turned on.
2. Load paper.
3. Press the FAX button.
The Fax standby screen is displayed.
4. Press the left Function button.
The Fax menu screen is displayed.
5. Select 
Memory reference, then press the OK button.
Memory reference, then press the OK button.REFERENCE
If no document is stored in the machine's memory, There is no document in memory. is displayed. Press the OK button to return to the previous screen.
6. Use the
button to select Print all received documents, then press the OK button.
button to select Print all received documents, then press the OK button.The confirmation screen is displayed.
REFERENCE
When The specified function is not available with current settings. Change the following setting(s): is displayed on the LCD, the paper settings are incorrect.
After pressing the OK button, the FAX paper settings screen is displayed. Set Page size to A4, Letter, or Legal. Set Type to Plain paper.
7. Use the
button to select Yes, then press the OK button.
button to select Yes, then press the OK button.All the documents in the machine's memory will be printed.
Each time a document is printed, the screen to confirm whether to delete the printed document in the machine's memory is displayed.
If you select Yes using the
button and press the OK button, the printed document in the machine's memory is deleted.
button and press the OK button, the printed document in the machine's memory is deleted.You can delete a specified document in the machine's memory or delete all the documents in its memory at a time.
- Deleting a Specified Document in Machine's Memory
- Deleting All the Documents in Machine's Memory
REFERENCE
When deleting a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
-> Refer to [ Printing a List of the Document in Machine's Memory ] within this webpage.
- Deleting a Specified Document in Machine's Memory
Specify the document and delete it following the procedure below.
1. Make sure that the machine is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the left Function button.
The Fax menu screen is displayed.
4. Select 
Memory reference, then press the OK button.
Memory reference, then press the OK button.REFERENCE
If no document is stored in the machine's memory, There is no document in memory. is displayed. Press the OK button to return to the previous screen.
5. Use the
button to select Delete specified document, then press the OK button.
button to select Delete specified document, then press the OK button.The document selection screen is displayed.
A.Date and time of transaction and fax/telephone number
B.Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C.Color information
Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception.
6. Use the
button to select the transaction number of the document you want to delete, then press the OK button.
button to select the transaction number of the document you want to delete, then press the OK button.The confirmation screen is displayed.
7. Use the
button to select Yes, then press the OK button.
button to select Yes, then press the OK button.The specified document will be deleted from machine's memory.
REFERENCE
- If there are no documents stored in the machine's memory, There is no document that can be deleted. is displayed. Press the OK button to return to the previous screen.
- Deleting All the Documents in Machine's Memory
Delete all the documents in the machine's memory following the procedure below.
1. Make sure that the machine is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the left Function button.
The Fax menu screen is displayed.
4. Select 
Memory reference, then press the OK button.
Memory reference, then press the OK button.REFERENCE
If no document is stored in the machine's memory, There is no document in memory. is displayed. Press the OK button to return to the previous screen.
5. Use the
button to select Delete all documents in memory, then press the OK button.
button to select Delete all documents in memory, then press the OK button.The confirmation screen is displayed.
6. Use the
button to select Yes, then press the OK button.
button to select Yes, then press the OK button.All the documents in the machine's memory will be deleted.
You can save the received faxes stored in the machine's memory to the USB flash drive as PDF files using the operation panel of the machine.
You can save a specified document in the machine's memory to the USB flash drive or save all the documents in its memory to the USB flash drive at a time.
- Saving a Specified Received Document in Machine's Memory to USB Flash Drive
- Saving All the Received Documents in Machine's Memory to USB Flash Drive
IMPORTANT
- Do not remove the USB flash drive from the machine until saving is complete.
- For safety reasons, we recommend backing up faxes saved on a USB flash drive to another media periodically to avoid unexpected accidents.
- We assume no responsibility for damage to or loss of data for whatever reason even within the warranty period.
REFERENCE
- When saving a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.
-> Refer to [ Printing a List of the Document in Machine's Memory ] within this webpage.
- After saving the fax in the machine's memory to the USB flash drive, the fax is still stored in the machine's memory.
For details on how to delete the fax in the machine's memory, see [ Deleting a Document in Machine's Memory ] within this webpage.
- Saving a Specified Received Document in Machine's Memory to USB Flash Drive
Specify the received document and save it on the USB flash drive following the procedure below.
1. Make sure that the machine is turned on.
2. Insert the USB flash drive into the USB flash drive port.
3. Press the FAX button.
The Fax standby screen is displayed.
4. Press the left Function button.
The Fax menu screen is displayed.
5. Select 
Memory reference, then press the OK button.
Memory reference, then press the OK button.REFERENCE
If no document is stored in the machine's memory, There is no document in memory. is displayed. Press the OK button to return to the previous screen.
6. Use the
button to select Save specified document, then press the OK button.
button to select Save specified document, then press the OK button.The document selection screen is displayed.
A.Date and time of transaction and fax/telephone number
B.Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C.Color information
Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception.
7. Use the
button to select the transaction number of the document you want to save, then press the OK button.
button to select the transaction number of the document you want to save, then press the OK button.The specified document is saved on the USB flash drive.
REFERENCE
- If there are no documents stored in the machine's memory, There is no document that can be saved. is displayed. Press the OK button to return to the previous screen.
- Saving All the Received Documents in Machine's Memory to USB Flash Drive
Save all the received documents in the machine's memory to the USB flash drive following the procedure below.
1. Make sure that the machine is turned on.
2. Insert the USB flash drive into the USB flash drive port.
3. Press the FAX button.
The Fax standby screen is displayed.
4. Press the left Function button.
The Fax menu screen is displayed.
5. Select Memory reference, then press the OK button.
Memory reference, then press the OK button.REFERENCE
If no document is stored in the machine's memory, There is no document in memory. is displayed. Press the OK button to return to the previous screen.
6. Use the
button to select Save all documents, then press the OK button.
button to select Save all documents, then press the OK button.7. When the confirmation screen is displayed, use the
button to select Yes, then press the OK button.
button to select Yes, then press the OK button.All the documents in the machine's memory will be saved to the USB flash drive.
REFERENCE
- You can save up to 50 pages of fax as one PDF file.
- You can save up to 2000 PDF files on a USB flash drive.
- Faxes are saved according to the order of the transaction number when Save all documents is selected.
- If the USB flash drive is removed or becomes full while saving faxes is in progress, the error message is displayed on the LCD. Press the OK button to dismiss the error.
- The folder and file name of faxes saved on the USB flash drive is as follows:
- Folder name: CANON_SC\FAXDOC\0001
- File name (file extension: PDF): Running numbers, starting from FAX_0001
- File date: The date and time of saving as set in the machine.
For details on how to set the date and time:
-> [ Setting the Date and Time ]
- Importing Faxes Saved on a USB Flash Drive to the Computer
You can import faxes saved on a USB flash drive to the computer.
After saving faxes, connect the USB flash drive to the computer, then import the data.