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    The line is not straight / White streaks (lines) appear / Texts or images are doubled

    25-Dec-2013
    8201730900

    Issue

    Perform the checks listed below, if lines are not straight, white streaks (lines) appear, or texts or images are doubled on your printouts.

    Cause and Solution

    Check 1: Perform Print Head Alignment
    If printing does not seem to be consistent, such as lines are not straight, perform Automatic Print Head Alignment.
    If the print result is still not satisfying, perform Manual Print Head Alignment.

    Check 2: Upgrade the print quality
    1. Open the printer driver setup window.
    2. On the Main tab, select Custom for Print Quality, and click Set....
    The Custom dialog box opens.
    3. Using the slide bar, upgrade print quality.
    4. Click OK on the Main tab.
    When you execute print, the image data is printed with the selected print quality level.
    IMPORTANT
    Certain print quality levels cannot be selected depending on the settings of Media Type.

    1. Select Quality & Media from the pop-up menu on the Print Dialog.
    2. Select Custom for Print Quality.
    3. Using the slide bar in [Quality], upgrade print quality.
    4. Click Print.
    When you execute print, the image data is printed with the selected print quality level.
    IMPORTANT
    • Certain print quality levels cannot be selected depending on the settings of Media Type.

    Check 3: Check the encoder film conditions, and clean it if it is smeared
    The printer detects the position of the FINE cartridge holder by the encoder film. If the film is smeared, the holder position cannot be detected properly, resulting in faulty printing.
    Check the encoder film condition and clean it if it is smeared, while following the procedures below.
    Cleaning the Encoder Film

    If the problem persists, contact the service center.