29-Nov-2012
8201672300
Cause | Corrective Action |
The Platen has become dirty after borderless printing or printing on small paper. | Open the Top Cover and clean the Platen. |
The type of paper as specified on the printer does not match the type specified in the printer driver. | Make sure the same type of paper is specified on the printer as in the printer driver. |
Make sure the same paper type is specified in the printer driver as on the printer. 1. Press the Stop button and stop printing. 2. Change the type of paper in the printer driver and try printing again. | |
The paper is wrinkled or warped. | Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed on previously. |
A cut line is printed because CutDustReduct. is On in the Control Panel menu to reduce cutting dust. | If this function is not needed, set CutDustReduct. to Off in the Control Panel menu. |
The Printhead is set too low in the Control Panel menu. | In the Control Panel menu, set Head Height to Automatic. (See "Troubleshooting Paper Abrasion and Blurry Images(Head Height) (iPF9400) (iPF9400S).") |
You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink. | When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (See "Adjusting the Vacuum Strength (VacuumStrngth) (iPF9400) (iPF9400S).") (See "Troubleshooting Paper Abrasion and Blurry Images(Head Height) (iPF9400) (iPF9400S).") |
When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (See "Adjusting the Vacuum Strength (VacuumStrngth) (iPF9400) (iPF9400S).") (See "Troubleshooting Paper Abrasion and Blurry Images(Head Height) (iPF9400) (iPF9400S).") | |
The Ejection Guide is soiled. | Clean the Ejection Guide. |
Provide your booking code and email address you used for the registration, we will re-send the confirmation email to you.