Solution
When to replace the Printhead
This printer is equipped with two printheads.
Replace one or both printheads in the following situations.
- If the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu
Replace any printheads with poor printing performance.
- If the Display Screen indicates "Open top cover and replace the left printhead."
Replace the Printhead on the left side.
- If the Display Screen indicates "Open top cover and replace the right printhead."
Replace the Printhead on the right side.
- If the Display Screen indicates "Open top cover and replace the printhead."
Replace both printheads.
- If your Canon dealer has advised Printhead replacement
Replace the Printhead as directed.
Precautions when handling the Printhead
Take the following precautions when handling the Printhead.
CAUTION
- For safety, keep the Printhead out of the reach of children.
- If ink is accidentally ingested, contact a physician immediately.
- Do not touch the Printhead immediately after printing. The Printhead becomes extremely hot, and there is a risk of burns.
IMPORTANT
- There may be ink around the nozzles of the Printhead you remove. Handle the Printhead carefully during replacement. The ink may stain clothing.
- Do not open the Printhead pouch until immediately before installation. After removing the Printhead from the pouch, install it right away. If the Printhead is left after the pouch is opened, the nozzles may dry out, which may affect printing quality.
Access the menu for Printhead replacement
CAUTION
- When replacing the Printhead immediately after printing, wait a few minutes before replacing it. The metal parts of the Printhead become hot during printing, and there is a risk of burns from touching these parts.
IMPORTANT
- Your hands may become dirty during Printhead replacement. Use the gloves provided with the new Printhead for replacement.
NOTE
- Prepare a new Ink Tank when ink levels are low.
- When the remaining capacity of Maintenance cartridge is low, prepare a new Maintenance cartridge.
1.Remove any paper that has been advanced by selecting Eject Paper in the Control Panel menu.
2.Clean inside the Top Cover.
3.On the Tab Selection screen of the Control Panel, press
or
to select the Settings/Adj. tab (
).
NOTE
- If the Tab Selection screen is not displayed, press the Menu button.
4.Press the OK button.
The Set./Adj. Menu is displayed.
5.Press
or
to select Maintenance, and then press the OK button.
6.Press
or
to select Replace P.head, and then press the OK button.
7.Press
or
to select the Printhead for replacement.
Select Printhead L when replacing the left printhead, Printhead R when replacing the right printhead, and L & R Printheads when replacing both. Make sure your selection is correct.
8.Press the OK button.
Ink begins being drawn in. When it finishes, instructions are displayed on the Display Screen.
It takes about three minutes for ink to be drawn into the system.
2.If the Carriage Cover is dirty, use a damp cloth that you have wrung out completely to wipe it clean.
IMPORTANT
- Do not touch the Linear Scale (a), Carriage Shaft (b), or Fixed Blade (c). This may stain your hands and damage the printer.
- Never touch the metal contacts of the Carriage. This may damage the printer.
3.If the ventilation duct (a) is dirty, use a damp cloth that you have wrung out completely to wipe it clean.
If the Carriage is obscuring the ventilation duct, move the Carriage manually before cleaning the duct.
4.Pull up the Carriage Cover to open it completely.
5.Pull the Printhead Fixer Lever forward all the way to open it completely.
6.Pull up the Printhead Fixer Cover to open it completely.
7.Remove the Printhead and press the OK button.
NOTE
- Dispose of the used Printhead in accordance with local regulations.
8.Holding the new Printhead by the grips (a), remove it from the pouch.
IMPORTANT
- When handling the Printhead, always hold it by the grips (a). Never touch the nozzles (b) or metal contacts (c). This may damage the Printhead and affect printing quality.
- Never touch the ink supply section (d). This may cause printing problems.
9.While firmly holding the Printhead you have removed, use your other hand to remove the orange Protective Part (a). Squeeze the grips (c) of Protective Part (b) and pull it down to remove it.
IMPORTANT
- The inside surface of the Protective Part (a) and Protective Part (b) is coated with ink to protect the nozzles. Be careful not to touch these surfaces when removing the caps.
- The Printhead contains ink to protect the nozzles. We recommend removing Protective Part (b) as you hold it over the Printhead package or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area. If ink accidentally spills, wipe off the ink with a dry cloth.
- If you need to put a Printhead somewhere temporarily before installation, do not keep the nozzles and metal contacts facing down. If the nozzles or metal contacts are damaged, it may affect the printing quality.
- Do not reattach the Protective Part or protective material. Dispose of these materials in accordance with local regulations.
10.With the nozzles facing down and the metal contacts toward the back, tilt the Printhead slightly forward and insert it into the Carriage. Carefully push the printhead firmly into the Carriage, ensuring that the nozzles and metal contacts do not touch the carriage.
11.Pull the Printhead Fixer Cover down toward the front to lock the Printhead in place.
12.Push the Printhead Fixer Lever toward the back of the printer until it clicks.
13.Push the Carriage Cover down toward the front.
14.Close the Top Cover.
Ink now fills the system. It takes about 13 minutes for ink to fill the system.
IMPORTANT
- While ink is being filled, definitely do not remove the Ink Tank or Maintenance Cartridge. Ink may leak out.
NOTE
- The procedure is now finished if you have set Rep.P.head Print to Off in the Control Panel menu.
In this case, execute Initial adjustmt in Head Posi. Adj. in the Control Panel menu.
15.Feed paper by following the instructions on the Display Screen.
After the paper has advanced, Initial adjustmt in Head Posi. Adj. is executed automatically.
NOTE
- When printing fine lines or text at high precision on glossy or semi-glossy photo or proofing paper, set the optimal Printhead height before aligning the printhead.