Issue
The following are probable causes when the message <41 CHK PAPER SZE> appears in the display on the control panel. Follow the described instructions.
Cause and Solution
Cause 1:
The size of the paper loaded in the multi-purpose tray or paper cassette is different from the setting for TRAY PAPER SIZE or CASSETTE (n) SIZE (n=1, 2) specified from the computer or control panel.
Remedy:
Match the size specified in TRAY PAPER SIZE or CASSETTE (n) SIZE (n=1, 2) and the size of the loaded paper, and then press the (Online) key.
See Related Information about the following title(s) at the end of this page as needed.
Cause 2:
You are using UFR II Printer Driver, and you loaded custom paper of its long edges 215.9mm or less in portrait orientation and printed when TRAY PAPER SIZE or CASSETTE (n) SIZE (n=1, 2) was set to MIXED SIZES.
Remedy:
Load the paper in landscape orientation, then print again.
See Related Information about the following title(s) at the end of this page as needed.
Cause 3:
When UFR II Printer Driver was not used, custom size paper was loaded in landscape orientation to print.
Remedy:
Load the paper in portrait orientation, then print again.
See Related Information about the following title(s) at the end of this page as needed.
Cause 4:
There is a possibility that SPECIAL MODE J in the USER MAIN. options in the SETUP is set to OFF.
Remedy:
Set SPECIAL MODE J to ON, then print again.
See Related Information about the following title(s) at the end of this page as needed.