• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Want to know how to install the software.

    18-Jul-2012
    8201605100

    Issue


    Cause and Solution

    The printer driver is software required for printing from an application you use. Specify the print settings in the printer driver. The procedure for installing the printer driver varies depending on the system environment. Select the procedure for installing the printer driver from among the following, according to the operating environment.
    See Related Information about the following title(s) at the end of this page as needed.
    A computer directly connected to the printer by a USB cable:
    See Related Information about the following title(s) at the end of this page as needed.
    A computer directly connected to the printer by a parallel cable:
    See Related Information about the following title(s) at the end of this page as needed.
    A computer connected by a LAN cable to the printer in which the network board is installed:
    - Make sure that the network is not configured properly, and then install the software.
    See Related Information about the following title(s) at the end of this page as needed.
    A computer (client) that is using the printer via the print server by sharing the printer on the network:
    See Related Information about the following title(s) at the end of this page as needed.
    NOTE
    "How to configure the print server (computer)" below describes the procedures for configuring the computer on the network (print server). The configuration procedure varies depending on the operating system that you are using. Refer to the procedure appropriate to the operating system you are using.
    See Related Information about the following title(s) at the end of this page as needed.