Time to replace a toner cartridge and how to check the amount of toner remaining
17-May-2012
8201551900
Issue
IMPORTANT
Operational requirements and restrictions are indicated at the end of this page. Be sure to read these items carefully in order to operate the printer correctly, and to avoid damage to the printer.
Cause and Solution
Time to replace a toner cartridge:
Toner cartridges are consumable products. When a toner cartridge is nearing the end of its life, a message will appear in the Printer Status Window. Follow the directions in the message.
| Message | When it is Displayed | Contents and Remedies |
| <The (Toner Color)* toner cartridge needs to be replaced soon.> | When a toner cartridge needs to be replaced soon | a. You can continue to print. b. Have ready a new toner cartridge of the indicated color. c. It is recommended that you replace the toner cartridge before printing a large amount of data. |
| <Check the Toner Cartridges> <Toner cartridges with print quality that cannot be guaranteed due to their decreasing lifetime etc., or used toner cartridges that have reached their lifetime, may have been inserted. Continuing to use these cartridges may cause a malfunction, so replacing these cartridges with new cartridges is recommended. For details, check the [Consumables/Counters] dialog.> | When a toner cartridge has reached the end of its life | a. The printer stops printing b. You can continue printing by clicking the [Resolve Error] button, however, as this may result in damage to the printer, it is recommended to replace the toner cartridge with a new one. |
| <Toner Cartridge Replacement Required> <The life of the (Toner Color)* toner cartridge has come to an end. Open the front cover to replace the toner cartridge.> | When a toner cartridge has reached the end of its life | a. When the black toner cartridge has reached the end of its life, the printer stops printing, and you cannot continue the job. b. When any of the toner cartridges (other than black) has reached the end of its life, you can print only in black and white. c. Replace the toner cartridge of the indicated color with a new one. |
* Black, yellow, magenta, or cyan will appear in (Toner Color) (More than one color may appear.).
[Consumables/Counters]:
The [Consumables/Counters] dialog box in the Printer Status Window can be used to estimate when toner cartridges will need to be replaced. The status of each of the color toner cartridges is displayed in the [Consumables/Counters] dialog box. For details on the procedure for displaying [Consumables/Counters], see "How to display [Consumables/Counters]" below.
How to display [Consumables/Counters]:
1. Display the Printer Status Window by clicking the [Display Printer Status Window] button in locations such as in the [Page Setup] sheet in the [Document Properties] dialog box.
2. Click [ 
] (Consumables/Counters).
] (Consumables/Counters). The [Consumables/Counters] dialog box can also be displayed by selecting [Consumables/Counters] from the [Options] menu.
The [Consumables/Counters] dialog box is displayed.
The meanings of the icons are as follows. (The black toner cartridge is used as an example.)
| Icon | Meaning |
 | Continue using as normal. |
 | The toner cartridge is nearing the end of its life. Have ready a replacement toner cartridge. |
 | There is a possibility that the toner cartridge has reached the end of its life, or a toner cartridge with print quality that cannot be guaranteed or a used toner cartridge that has reached its lifetime is installed. It is recommended that you replace the toner cartridge. |
 | The toner cartridge has not been installed. |
IMPORTANT
If the printing appears faint or inconsistent even when a message does not appear, this may be due to any toner cartridge reaching the end of its life. Do not continue to use the toner cartridge and replace it with new one when there is deterioration in print quality. When you are replacing a toner cartridge, be sure to use a toner cartridge designed for this printer. When you purchase a replacement toner cartridge, contact your local authorized Canon dealer.
NOTE
a. When the toner consumption is low due to low printing ratio, printing of the expected number of print pages may not be able to be achieved. Also, if you print in color, more than one cartridges may reach the end of their life at the same time.
b. Even when the toner consumption is low due to low printing ratio, printing of the expected number of print pages may not be able to be achieved. Also, if you print in color, more than one cartridges may reach the end of their life at the same time.
c. Even if you print in black and white, this may affect the life of the cartridges of magenta, yellow, and cyan due to the printer structure.
d. The screen shots used in this section are from Windows XP Professional.