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    Unevenness/Smudge Marks Appear

    08-Feb-2012
    8201388400

    Solution

    Printing Is Uneven
    <Cause 1>
    Paper is too moist or too dry.
    <Solution>
    Replace the paper with new paper in an unopened package. For details on paper which requires attention before use, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    <Cause 2>
    The toner cartridge is almost out of toner.
    <Solution>
    Take the toner cartridge out of the printer, shake it gently five or six times to evenly distribute the toner, and then reinstall the toner cartridge.

    <Cause 3>
    The drum in the toner cartridge is deteriorated.
    <Solution>
    Replace the toner cartridge with a new one. For details on replacing the toner cartridge, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    The Back of the Printed Paper Has Smudge Marks
    <Cause>
    The size of the print data was larger than that of the loaded paper.
    <Solution>
    Check if the size of the print data matches that of the loaded paper.

    Printed Pages Have White Specks
    <Cause 1>
    Appropriate paper is not being used.
    <Solution>
    Replace the paper with that which can be used with this printer. [ Usable Paper ]

    <Cause 2>
    Damp paper is used.
    <Solution>
    Replace the paper with new paper in an unopened package. For details on the paper which requires attention before use, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    <Cause 3>
    The drum in the toner cartridge is deteriorated.
    <Solution>
    Replace the toner cartridge with a new one. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    Residual Images Appear on Non-printed Areas
    <Cause 1>
    Appropriate paper is not being used.
    <Solution>
    Replace the paper with that which can be used with this printer. [ Usable Paper ]

    <Cause 2>
    The drum in the toner cartridge is deteriorated.
    <Solution>
    Replace the toner cartridge with a new one. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    The Overall Print Result Is Dark
    <Cause 1>
    The setting for [Density] is not appropriate.
    <Solution>
    Adjust [Density]. For details on the procedure for adjusting the toner density, see the "e-Manual" (HTML) in the CD-ROM supplied with the printer.

    <Cause 2>
    The printer is exposed to direct sunlight or strong light.
    <Solution>
    Move the printer.

    The Toner Does Not Fix onto the Paper Well
    <Cause 1>
    The setting for [Paper Type] is not specified properly.
    <Solution>
    Specify [Paper Type] properly. For details on the procedure for specifying the setting for the paper type, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    <Cause 2>
    Appropriate paper is not being used.
    <Solution>
    Replace the paper with that which can be used with this printer. [ Usable Paper ]

    <Cause 3>
    A problem is occurring inside the printer.
    <Solution>
    If <Ennn-nnnn> appears in the display, follow the procedure in "The Message Indicator Is On" in the "e-Manual" to solve the problem.

    Smudge Marks of Spattering Toner Appear around the Text or Patterns
    <Cause>
    Appropriate paper is not being used.
    <Solution>
    Replace the paper with that which can be used with this printer. [ Usable Paper ]