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    No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

    02-Sep-2011
    8201277900

    Issue

    • No Printing Results
    • Printing Is Blurred
    • Colors Are Wrong
    • White Streaks

    Cause and Solution

    Check 1: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning.
    Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
    • If the Nozzle Check Pattern is not printed correctly:
    After performing the Print Head Cleaning, print the Nozzle Check Pattern and examine the pattern.
    • If the problem is not resolved after performing the Print Head Cleaning twice:
    Perform the Print Head Deep Cleaning.
    If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.
    • If the problem is not resolved after performing the Print Head Deep Cleaning twice:
    Ink may have run out. Replace the FINE cartridge.

    Check 2: Did you confirm the paper and print quality settings?

    Check 3: When a FINE cartridge runs out of ink, replace it with a new one.
    Replacing a FINE Cartridge
    When you need to replace a FINE cartridge, follow the procedure below.

    Check 4: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up.
    Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
    Refer to the instruction manual supplied with the paper for detailed information on the printable side.

    Check 5: Is the FINE cartridge installed properly?
    If the FINE cartridge is not installed securely, ink may not be ejected correctly.
    Open the paper output cover, then the head cover opens.
    Push up the ink cartridge lock lever to confirm that the FINE cartridge is installed properly.
    After confirming that the FINE cartridge is installed properly, close the paper output cover.
    If the problem is not resolved, remove the FINE cartridges, then install them again.
    Replacing a FINE Cartridge
    When you need to replace a FINE cartridge, follow the procedure below.

    • When copying, see also the sections below:

    Check 6: Is the Platen Glass dirty?
    Clean the Platen Glass.

    Check 7: Make sure that the original is properly loaded on the Platen Glass

    Check 8: Is the original loaded with the side to be copied facing down on the Platen Glass?

    Check 9: Did you copy a printout done by this machine?
    Reprint from the computer.
    If you copy a printout done by this machine, print quality may be reduced.