• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Handling of Red Icons Displayed on the Screen

    05-Jan-2011
    8201001000

    Solution

      This section explains the meanings of the red icons and what to do when a red icon appears on the LCD monitor.




      < Problem >
      Battery is exhausted.
      < Solution >
      - Replace with a well-charged battery.
      - Change the battery




      < Problem >
      The camcorder cannot communicate with the battery pack attached so the remaining battery time cannot be displayed.
      < Solution >
      - Replace with a battery for camcorders.


      < Problem >
      A card error occurred.
      < Solution >
      - Turn off the camcorder. Remove and reinsert the memory card. If the icon continues to flash, initialize the memory card.
      < Problem >
      The memory card is full.
      < Solution >
      - Replace the memory card or delete some recordings to free some space on the memory card


      < Problem >
      No card, or the card is protected.
      < Solution >
      - Insert a card.
      - Unlock it if the position of the protect switch is set to LOCK.




      < Problem >
      The camcorder has become hot while in the [Underwater] or [Surface] recording program.
      < Solution >
      - Turn off the camcorder and let it cool down.

      If these problems persist even after attempting the solutions described above, please contact the nearest Canon service center.