• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Checking the Ink Status

    07-Jun-2010
    8200816000

    Solution

    You can check the ink status on the LCD or with the ink lamps.

    With the LCD on the Machine
    (1) Make sure that the power is turned on, and press the HOME button.
    The HOME screen will appear.

    (2) Select Setup on the HOME screen.
    The Setup menu screen will appear.

    (3) Select Display remaining ink level , and press the OK button.
    A symbol appears in the area (A) if there is any information about the remaining ink level.
    Example:
    Ink tank is running low. Prepare a new ink tank.
    NOTE
    • You can also check the ink status on a screen of the LCD displayed while printing.

    With the Ink Lamps
    (1) Make sure that the power is turned on, and open the Paper Output Tray gently.

    (2) Lift the Scanning Unit (Cover) until it stops.
    See step 2 in [ Replacing an Ink Tank ]

    (3) Check the ink lamps.
    Close the Scanning Unit (Cover) after confirming the ink lamp status.
    See step 6 in [ Replacing an Ink Tank ]



    • Ink lamp is on
    The ink tank is correctly installed.

    • Ink lamp is flashing
    Flashing slowly (at around 3-second intervals)
    ...... Repeats
    Ink tank is running low. Prepare a new ink tank.

    Flashing fast (at around 1-second intervals)
    ...... Repeats
    - The ink tank is installed in the wrong position.
    Or
    - The ink has run out.
    Make sure that the ink tank is installed in the correct position as indicated by the label on the Print Head Holder. If the position is correct but the lamp flashes, there has been an error and the machine cannot print. Check the error message displayed on the LCD.

    • Ink lamp is off
    The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not installed properly, press the mark (Push) on the ink tank until the ink tank clicks into place. If it does not click into place, make sure that the orange protective cap has been removed from the bottom of the ink tank.
    If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print. Check the error message displayed on the LCD.