Back of the Paper Is Smudged
08-Jun-2010
8200812800
Solution
Perform the Bottom Plate Cleaning to clean the inside of the machine.
NOTE
When performing borderless printing, duplex printing, or too much printing, the inside may become stained with ink.
This section explains how to clean the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.
1. Make sure that the machine is turned on.
2. Open the Paper Output Tray gently, and open the Output Tray Extension.
3. Select 
Setup on the HOME screen.
Setup on the HOME screen.4. Select 
Maintenance, then press the OK button.
Maintenance, then press the OK button.The Maintenance screen is displayed.
5. Use the 
button to select Bottom plate cleaning, then press the OK button.
button to select Bottom plate cleaning, then press the OK button.The confirmation screen is displayed.
6. Use the
button to select Yes, then press the OK button.
button to select Yes, then press the OK button.7. Remove any paper from the Rear Tray following the on-screen instructions.
8. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper following the on-screen instructions.
9. Load this and only this sheet of paper on the Rear Tray with the open side facing to the front following the on-screen instructions.
(A) Load the paper after unfolding it.
The paper cleans the inside of the machine as it feeds through the machine.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate Cleaning again.
If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Clean them according to instructions.
-> [ Cleaning the Protrusions inside the Machine ]
NOTE
- When performing Bottom Plate Cleaning again, be sure to use a new sheet of paper.
If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.
IMPORTANT
- Be sure to turn off the power and disconnect the power plug before cleaning the machine.
