Solution
When printing on heavyweight paper or paper that curls or wrinkles easily, if the Printhead rubs against paper, adjusting the level of suction against paper on the Platen may improve results.
1.On the "Tab Selection screen" of the Control Panel, press

or

to select the Paper tab (

).
NOTE
- If the "Tab Selection screen" is not displayed, press the "Menu" button.
2.Press the "OK" button.
The "Paper Menu" is displayed.
3.Press

or

to select "Paper Details", and then press the "OK" button.
4.Press

or

to select the type of paper, and then press the "OK" button.
5.Press

or

to select "VacuumStrngth", and then press the "OK" button.
6.Press

or

to select the desired setting value, and then press the "OK" button.
NOTE
- If it is set to "Automatic", the current setting value is shown in "Automatic".