• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    If the Message <Incorrect size/setting> Appears

    06-Sep-2011
    8200629700

    Issue

     
    The message appears when the paper size specified in <Drawer 1>, <Drawer 2>*, or <Multi-Purpose Tray> in the <Paper Settings> menu is different from the size of the paper loaded in the multi-purpose tray. If the message appears, perform the following operations.
     
    * Cassette 2 (optional) can be used only for MF8350Cdn.

    Cause and Solution




    Changing the <Paper Settings> menu according to the size of the loaded paper
    Cancel the job, see "Setting Paper Size and Type," and then change <Paper Settings>.

    IMPORTANT
    For a print job, check that the paper size setting is correct also in a computer.

    Loading paper of the size specified in the <Paper Settings> menu
    See "Loading Paper into the Paper Cassette" and "Loading Paper in the Multi-Purpose Tray/Manual Feed Slot," and load the paper specified in the <Paper Settings> menu.

    Printing from the multi-purpose tray/manual feed slot
    When <Register Default Set.> is set to <Off> for the multi-purpose tray, load paper in the multi-purpose
    tray/manual feed slot, and then specify the size of the loaded paper correctly.