Printing Does Not Start
31-Jul-2009
8200570100
Issue
Cause and Solution
While the Power lamp is flashing blue, the machine is initializing. Wait until the Power lamp stops flashing and remains lit blue.
NOTE
- When printing large data such as a photo or graphics, it may take longer to start printing. While the Power lamp is flashing blue, the computer is processing data and sending it to the machine. Wait until printing starts.
Replacing an Ink Tank
When ink runs out while printing is in progress, an error message will appear on the LCD or your computer screen. Make sure which ink tank has run out of ink and replace it with a new one.
See[Replacing an Ink Tank ]
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right position.
Checking the Ink Status
You can check the ink status on the LCD or with the ink lamps.
If the ink lamp is not lit, press the 
mark on the ink tank until it clicks into place.
mark on the ink tank until it clicks into place.When the machine is connected to your computer with a USB cable, make sure that the USB cable is securely plugged in to the machine and the computer, then check the followings:
- If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
- There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the machine over LAN, make sure that the machine is set up to be used over network correctly. For details, refer to your setup manual.
How to connect the machine to the computer (USB/wireless LAN/wired LAN)
If there are any unnecessary print jobs, delete them.
If the Inner Cover is opened, close the Inner Cover and press the OK button on the machine.
When using Fine Art Paper "Photo Rag" or non Canon genuine specialty paper, be sure to select the type of each media from Media Type and either Fine Art A4 or Fine Art Letter from Page Size or Paper size.
Confirm the settings following the procedure below, and try printing again.
1. Ensure that either Fine Art A4 or Fine Art Letter is selected in the application.
If the page size you want to use is not displayed, open the File menu of the application and select Print. Then make sure that the name of your printer is selected.
2. Make sure that the paper selected for Media Type in the Main sheet (Windows) or the Print dialog box (Macintosh) in the printer driver matches the paper loaded in the machine.
3. Ensure that the Page Size setting in the Page Setup tab (Windows) or the Paper size setting in the Page Setup dialog box (Macintosh) in the printer driver is the same as the size set in step 1.
The machine will not print properly if you are using a driver for a different printer.
In Windows, make sure that your machine's name is selected in the Print dialog box.
In Macintosh, make sure that your machine's name is selected in Printer in the Print dialog box.
NOTE
- To make the machine the one selected by default, select Set as Default Printer (Windows), Default Printer or Make Default (Macintosh).
Make sure that the printer port is configured appropriately in the printer driver.
1. Log on as a user account with administrator privilege.
2. Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3. Right-click the Canon XXX Printer icon, then select Properties.
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer appearing in the Printer column is selected for Print to the following port(s).
If the setting is incorrect, reinstall the MP Drivers or change the printer port to the correct one.
NOTE
- When the machine is used over LAN, the port name of the machine is displayed as "CNBJNP_xxxxxxxxxx". * "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up the machine.
Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog.