09-Jan-2009
8200380500
| Cause | Action |
| The FINE Cartridge may not be installed properly. | Make sure the FINE Cartridge is installed properly. Do not remove a used FINE Cartridge except to replace it with a new one. |
| The fax may have overheated. | Unplug the fax and let it cool for several minutes. Then plug it back in and try sending again. |
| The fax may not be set for the type of telephone line in use (pulse/tone). | Make sure the fax is set for the correct telephone line type. |
| The document may not have been loaded correctly into the ADF. | - Remove the document, stack it if necessary, and load it into the ADF correctly . - Make sure the Cover is closed. |
| The one-touch speed dialing button or coded speed dialing code you entered may not be registered for the feature you want to use. | Check the one-touch speed dialing button or coded speed dialing code and make sure it is registered correctly (see Registering One-touch Speed Dialing Numbers and Names). |
| You may have dialed or have been provided with an incorrect number. | Dial the number again, or check that you have the correct number. |
| The receiving party’s fax machine may be out of paper. | Call the receiving party and ask them to make sure paper is loaded in their fax machine. |
| There may be other documents being sent from memory. | Allow time for those documents to finish sending. |
| An error may have occurred during sending. | Print the ACTIVITY REPORT and check for an error (See How to Print a Report). |
| The telephone line may not be working properly. | Make sure there is a dial tone when you press [Hook] or when you lift the Handset. If there is no dial tone, contact your local telephone company. |
| The receiving fax machine may not be a G3 fax machine. | Make sure the receiving fax machine is compatible with this fax machine (which is a G3 fax machine). |
| Cause | Action |
| The receiving fax machine may not be working properly. | Check the fax by making a copy . If the copy is clear, the problem may be in the receiving fax machine. If the copy is spotted or dirty, clean the scanner components . |
| The document may not have been loaded correctly into the ADF. | Remove the document, stack it if necessary, and load it into the ADF correctly . |
| Cause | Action |
| The receiving party’s fax machine may not support ECM. | If the receiving party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. |
| ECM may be disabled. | Make sure ECM is on. |
| Cause | Action |
| The telephone lines may be in poor condition, or you may have a bad connection. | Lower the transmission speed. |