Solution
If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.Make sure that the power is turned on, and remove any paper in the Rear Tray.
2.Open the Paper Output Tray gently.
3.Clean the Paper Feed Roller.
(1) Press the Menu button repeatedly until Maintenance appears.
(2) Use the
(Left) or
(Right) button to select Settings
, and press the OK button.
The Settings screen will appear.
(3) Use the
(Left) or
(Right) button to select Maintenance
, and press the OK button.
The Maintenance screen will appear.
(4) Use the
(Up) or
(Down) button to select Roller cleaning, and press the OK button.
The confirmation screen will appear.
(5) Use the
(Up) or
(Down) button to select Yes, and press the OK button.
The Paper Feed Roller will rotate as it is cleaned.
4.Make sure that the Paper Feed Roller stops rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
5.Repeat the procedures of (4) to (5) in step 3, and clean the Paper Feed Roller with the loaded papers in the Rear Tray.
The paper will be ejected after cleaning.
If this does not solve the problem, contact your service center.