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Last Updated: 14 Jul 2008 Issue Number: 8200260700

Paper Comes Out Wrinkled

Issue

Paper comes out wrinkled.

Paper comes out wrinkled.

Cause and Solution

Paper is not loaded properly in the multi-purpose tray or manual feed tray.

Load the paper properly in the multi-purpose tray or manual feed tray. [Loading Paper in the Multi-purpose Tray] [Loading Paper in the Manual Feed Tray]

Paper is damp due to being stored under unsuitable conditions.

Replace the paper with new paper in an unopened package. [Usable Paper]

Appropriate paper is not being used.

Replace the paper with that which can be used with this printer. [Usable Paper]

Depending on the paper type or the operating environment, the printed paper may come out wrinkled.

Perform the following procedure in the printer driver.

1. Display the [Finishing] sheet.

2. Click [Finishing Details], then click [Advanced Settings] in the [Finishing Details] dialog box.

3. Set [Wrinkles Correction at Output] to [Level 1].

If the problem is not solved by specifying [Level 1], specify [Level 2].