• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Print Head Cleaning

    15-May-2008
    8200182700

    Solution

    Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check
    pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the
    Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes
    ink, so perform Print Head Cleaning only when necessary.

    Windows
    If you click Cleaning on the Pattern Check dialog box that is displayed after printing the nozzle
    check pattern, Print Head Cleaning starts. Go to step 3-(3).

    1.Make sure that the printer is on

    2.Open the printer properties dialog box

    3.Start Print Head Cleaning
    (1) Click the Maintenance tab.
    (2) Click Cleaning.
    Print Head Cleaning starts when the POWER lamp starts flashing green.
    Do not perform any other operations until Print Head Cleaning finishes. This takes about
    60 seconds.
    (3) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder and set the
    Paper Thickness Lever to the left.
    (4) Confirm the displayed message and click Print Check Pattern.
    The nozzle check pattern is printed.
    Do not perform any other operations until the nozzle check pattern finishes printing.
    NOTE
    The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the
    FINE Cartridge if the remaining amount of ink is insufficient. See [ Replacing FINE Cartridges ]

    4.Check the print head condition with the printed nozzle check pattern, and take
    appropriate action.
    NOTE
    If the problem is not resolved after performing steps 3 and 4 twice, try Print Head Deep
    Cleaning. See [ Print Head Deep Cleaning ]

    Macintosh
    If you click Cleaning on the Pattern Check dialog box that is displayed after printing the nozzle
    check pattern, the dialog box shown in of step 3-(3) in the following procedure will appear.

    1.Make sure that the printer is on

    2.Open the Canon IJ Printer Utility dialog box

    3.Start Print Head Cleaning
    (1) Make sure that Cleaning is selected in the pop-up menu.
    (2) Click Cleaning.
    (3) Confirm the displayed message and click OK.
    Print Head Cleaning starts when the POWER lamp starts flashing green.
    Do not perform any other operations until Print Head Cleaning finishes. This takes about
    60 seconds.
    NOTE
    Clicking Initial Check Items displays the items to be checked before cleaning.

    (4) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder and set the
    Paper Thickness Lever to the left.

    (5) Confirm the displayed message and click Print Check Pattern.
    The nozzle check pattern is printed.
    Do not perform any other operations until the nozzle check pattern finishes printing.
    NOTE
    The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the
    FINE Cartridge if the remaining amount of ink is insufficient. See [ Replacing FINE Cartridges ]

    4.Check the print head condition with the printed nozzle check pattern, and take
    appropriate action
    NOTE
    If the problem is not resolved after performing steps 3 and 4 twice, try Print Head Deep
    Cleaning. See [ Print Head Deep Cleaning ]