• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Print Head Cleaning

    04-Apr-2008
    8200160400

    Solution

      Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.

      1. Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized plain paper in the Rear Tray.

      2. Open the Paper Output Tray, then open the Output Tray Extension.

      3. Start Print Head Cleaning.
      (1) Press the Menu button.
      (2) Use the or button to select Maintenance/settings, then press the OK button.
      The Maintenance/settings screen is displayed.
      (3) Use the or button to select Maintenance, then press the OK button.
      The Maintenance screen is displayed.
      (4) Use the or button to select Cleaning, then press the OK button.



      The confirmation screen is displayed.

      (5) Use the or button to select Yes, then press the OK button.
      Print Head Cleaning starts.
      Do not perform any other operations until Print Head Cleaning finishes. This takes about one minute.
      The pattern print confirmation screen is displayed.
      (6) Use the or button to select Yes, then press the OK button.
      The nozzle check pattern is printed.

      4. Check the print head condition with the printed nozzle check pattern, and take appropriate action. See [Printing the Nozzle Check Pattern].
      REFERENCE
      If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep Cleaning. See [Print Head Deep Cleaning].