• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Precautions for Handling the Toner Cartridge

    26-May-2008
    8200139000

    Solution

      The toner cartridge consists of light-sensitive components and intricate mechanical components. Handling the toner cartridge without due care may lead to damage to the toner cartridge or deterioration in print quality. Be careful of the following points when removing or installing the toner cartridge.
      IMPORTANT
      • When you take the toner cartridge out of the printer for servicing the printer, immediately place the toner cartridge into the original protective bag or wrap it with a thick cloth.
      • Do not expose the toner cartridge to direct sunlight or strong light.
      • Do not touch or jolt the toner cartridge memory.
      • Print quality may deteriorate if you touch or damage the photosensitive drum inside the toner cartridge. Do not touch or open the drum protective shutter.
      • Be careful not to hold or touch areas that are not specified in this procedure, such as the sensor or electrical contacts. This may result in damage to the cartridge.
      • Handle the toner cartridge properly as shown in the figure. Do not place it vertically or upside-down.
      • Do not attempt to disassemble or modify the toner cartridge.
      • Condensation may form in and on the toner cartridge if it is brought into an environment that exposes it to sudden changes in temperature and/or humidity. If you move the toner cartridge to a location that is warmer or has higher humidity, leave the cartridge in the new location for 2 hours or longer without opening the protective bag to allow it to adjust to the new temperature.
      • Keep the toner cartridge away from products that generate magnetism, such as monitors or computers.