Issue
Paper comes out wrinkled.
Paper comes out wrinkled.
Cause and Solution
Paper is not loaded properly in the paper cassette or manual feed slot.
Paper is damp due to being stored under unsuitable conditions.
Replace the paper with new paper in an unopened package.
[Usable Paper]
Appropriate paper is not being used.
Replace the paper with that which can be used with this printer.
[Usable Paper]
Depending on the paper type or the operating environment (especially in a high-humidity or high-temperature environment), the printed paper may come out wrinkled.
<Remedy 1>
Perform the following procedure in the printer driver.
1. Display the [Finishing] sheet.
2. Click [Finishing Details], then click [Advanced Settings] in the [Finishing Details] dialog box.
3. Set [Special Print Mode] to [Special Settings 7].
If this solves the problem, set [Special Print Mode] to [Off].
<Remedy 2>
If the problem is not solved even after applying the Remedy 1, perform the following procedure in the printer driver.
1. Set [Special Print Mode] to [Off].
2. Display the [Paper Source] sheet.
3. Specify [Paper Type] as follows.
* However, the toner may not fix onto paper well, and the printing may come out faint.
- If [Plain Paper] is specified: Specify [Plain Paper L].
- If [Heavy Paper 1] is specified: Specify [Plain Paper].
- If [Heavy Paper 2] is specified: Specify [Heavy Paper 1].
- If [Envelope H] is specified: Specify [Envelope].
- If [Coated Paper 2] is specified: Specify [Coated Paper 1].
- If [Coated Paper 3] is specified: Specify [Coated Paper 2].
- If [Coated Paper 4] is specified: Specify [Coated Paper 3].