Issue
NOTE
Opening the Print Head Cover while printing moves the Print Head Holder to the right. Close the Print Head Cover, and reopen it after printing finishes.
Cause and Solution
The printer is not ready.
Check if the Power lamp is lit green.
The Print Head Holder will not move unless the power is on. If the Power lamp is off, close the Print Head Cover and turn the printer on.
While the Power lamp is flashing green, the printer is initializing. Wait until the Power lamp stops flashing and remains lit green, and then open the Print Head Cover again.
An error has occurred on the printer.
Close the Print Head Cover, confirm the number of times the Alarm lamp is flashing, take the appropriate action to resolve the error, and then reopen it. For details on how to resolve the error, see "
Alarm Lamp Flashes Orange".
The Print Head Cover has been left open for 10 minutes or longer.
If the Print Head Cover is left open for more than 10 minutes, the Print Head Holder moves to the right to prevent the Print Head from drying out. Close and reopen the Print Head Cover to return the Print Head Holder to the center.
The printer has been printing continuously for a long period.
If the printer has been printing continuously for a long time, close the Print Head Cover, wait a while, then reopen it.
If the printer has been printing continuously for a long time, the Print Head will overheat, and the printer stops printing temporarily to protect the Print Head. In this case, close the Print Head Cover for a while, then reopen it to move the Print Head Holder to the center.