What are the error messages that appear on the LCD monitor?
13-May-2008
8200043700
Solution
The following messages may appear on the camera LCD monitor if an error occurs with the camera.
| The following messages may appear on the LCD monitor during shooting or playback. | |
| Busy... | Image is being recorded onto the memory card, red eye correction isbeing processed. Resetting all the camera and menu settings to default. |
| No memory card | You turned on the camera without a memory card installed, or with a memory card installed in the wrong orientation. |
| Card locked! | The SD memory card or SDHC memory card is write protected. |
| Cannot record! | You attempted to shoot an image without a memory card installed, with a memory card installed in the wrong orientation, or attempted to attach a sound memo to a movie. |
| Memory card error | The memory card may be malfunctioning. By formatting themalfunctioning memory card with the camera, you may be able tocontinue using it. However, if this error message appearseven when using the supplied memory card, contact your CanonCustomer Support Help Desk as there may be a problem with thecamera. |
| Memory card full | Memory card is full of images and no more can be recorded orsaved. In addition, no more image settings, or sounds or soundmemos can be recorded. |
| Naming error! | The file name could not be created because there is an image withthe same name as the folder that the camera is attempting to create,or the highest possible file number has already been reached. In theSet up menu, set [File Numbering] to [Auto Reset]; alternatively,save all the images you wish to retain onto a computer, thenreformat the memory card. Please note that formatting will erase allthe existing images and other data. |
| Change the batteries | Battery charge is insufficient to operate the camera. Replace bothbatteries immediately with unused AA-size alkaline batteries or fullycharged Canon AA-size NiMH batteries.Also refer to Battery. |
| No image. | No images recorded on memory card. |
| Image too large. | You attempted to play back an image larger than 5616 x 3744 pixelsor with a large data size. |
| Incompatible JPEG | You attempted to play back an incompatible JPEG image (edited with a computer, etc.). |
| RAW | You attempted to play back a different type of RAW image. |
| Unidentified Image | You attempted to play back an image with corrupted data, an imagewith a recording type specific to another manufacturer's camera, oran image that has been downloaded to a computer and altered. |
| Cannot magnify! | You attempted to magnify an image recorded in a different camera or data type, an image edited with a computer, or a movie. |
| Cannot rotate | You attempted to rotate the image shot with a different camera or data type, or an image edited with a computer. |
| Incompatible WAVE | A sound memo cannot be added to this image since the data type of the existing sound memo is incorrect. In addition, sound cannot be played back. |
| Cannot modify image | You attempted to resize or perform red eye correction on a movie or an image recorded with another camera. Or you attempted to resize an image already resized to  or an image shot in  . |
| Cannot assign to category | |
| Cannot Modify | Cannot apply red-eye correction as no red-eye is detected. |
| Cannot transfer! | When transferring images to your computer using the DirectTransfer menu, you attempted to select a RAW image, an imagewith corrupted data, an image taken with a different camera or datatype. You may have also attempted to select a movie when[Wallpaper] was selected in the Direct Transfer menu. |
| Protected! | You attempted to erase or edit a protected image, movie or sound memo. |
| Too many marks | Too many images have been marked with print settings or transfer settings. Cannot process any more. |
| Cannot complete! | Could not save a part of the print or transfer settings. |
| Unselectable image | You attempted to set the print settings for a non-JPEG image. |
| Communication error | The computer was unable to download the image due to the largeamount of images (approx. 1000) stored on the memory card. Use aUSB card reader or a PCMCIA card adapter to download theimages. |
| Lens error, restart camera | An error was detected while the lens was in motion, and the powerhas been automatically turned off. This error can occur if you holdthe lens while it is in motion or you operate it in a location withexcessive dust or sand in the air. Try turning the power back on, andresume shooting or playback. If this message continues to display,contact your Canon Customer Support Help Desk as there may be aproblem with the lens. |
| Exx | (xx: number) Camera detected an error. Turn the power off and thenback on, then shoot or play back. A problem exists if the error codereappears. Note the number and contact your Canon CustomerSupport Help Desk. If an error code displays directly after taking apicture, the shot may not have been recorded. Check image inplayback mode. |
| The following messages may appear on the camera's LCD monitor. Printing with SELPHY ES Series/SELPHY CP Series Printers using PictBridge | |
| No Paper | Paper cassette is incorrectly inserted or out of paper. Or the paper feed is not operating correctly. |
| No Ink | The ink cartridge has not been inserted or has run out of ink. |
| Paper and ink do not match | The paper and ink are from different sets. |
| Paper Jam | The paper jammed during printing. |
| Print output tray is full | Remove paper from the print output tray. |
| Paper Error | The paper is not correctly set in the printer. |
| Cartridge not compatible | Cartridge is not compatible. |
| Ink Error | The ink cassette is experiencing a problem. |
| The printer's battery pack is depleted. | |
| Readjust trimming | You attempted to print the image with a different style than the one used when the trimming settings were set. |
| Hardware Error | Check whether or not an error other than a paper or ink error has occurred. |
| File Error | You tried to print an image that is not compatible with PictBridge. Some images that have been recorded with another camera or modified using a computer cannot be printed. |
| Print error | There is an error in the settings. Turn off the printer and turn it on again, then set the print settings correctly. |
| The following messages may appear on the camera LCD monitor. Printing with Bubble Jet Printers (PIXMA Series/SELPHY DS Series) using PictBridge | |
| No Paper * | Set paper in the printer, then execute printing again. |
| Paper Jam | The paper jammed during printing. Select [Stop] to cancel printing. Remove the jammed paper, reset some other paper in the printer, then print again. |
| Paper Error | Either the paper is not set correctly in the printer, or paper that differs from the setting has been set in the printer. Confirm the type and size of paper being used. Also open the paper output tray if it is closed. In addition, close the CD-R tray guide when it is open. |
| The ink tank has run out of ink or there is no ink tank in the printer. The number of times that the printer's error lamp blinks, and the error message displayed, will indicate the appropriate remedy for the error. Please refer to the printer's user guide for the remedy. | |
| Low ink level * | The ink tank needs to be replaced soon. Prepare a new ink tank. If you select [Continue] in the error screen, you can restart printing. |
| Ink absorber full * | You can restart printing if you select [Continue] in the error screen. Please request replacement of the ink absorber from your nearest Canon Customer Support center listed in the contact list provided with the printer or in the user guide. The ink absorber cannot be replaced by the user. |
| Ink Error | There is a problem with the ink. If the printer's error lamp is blinking and an error message is displayed, please refer to the printer's user guide to ascertain the problem and its remedy. |
| Printer error | Disconnect the cable from the printer and turn off the printer power. Then reconnect the cable and turn on the printer. If the error persists, please request a repair from your nearest Canon Customer Support Center (listed in the contact list provided with the printer). |
| Printer in use | The printer is warming up or in use. The printer automatically starts printing the images from the camera after completing the current printing. Also, when a message displays regarding checking the position of the paper thickness lever, check the position of the paper thickness lever, then press the OK button on the printer. |
| Paper lever error * | Adjust the paper thickness lever to the proper position. |
| Printer cover open | Close the printer cover securely. |
| No print head | If the printer's error lamp is blinking and an error message is displayed, please refer to the printer's user guide to ascertain the problem and its remedy. |
| Hardware Error | If the printer's error lamp is blinking and an error message is displayed, please refer to the printer's user guide to ascertain the problem and its remedy. |
| File Error | You tried to print an image that is not compatible with PictBridge. Some images that have been recorded with another camera or modified using a computer cannot be printed. |
| Paper of a different size than the specified paper size is set to the printer. Select [Continue] on the error screen to display the paper size setting screen. Correct the paper size using the screen (only the selectable paper sizes appear on the screen). | |
| Print error | Check that the correct paper size is selected. If this error message appears even when the correct paper size is set, turn off the printer, then turn it on again. If the error persists, please request a repair from your nearest Canon Customer Support Center (listed in the contact list provided with the printer). |
| Check print settings | Unprintable settings are included. Select [Continue] on the error screen to display the print order screen. Check the print settings (only the printable settings appear on the screen), change the settings if necessary, then print again. |
| The following messages may appear on the camera LCD monitor. Printing with SELPHY CP Series Printers using Canon Direct Print | |
| No Paper | Paper cassette is incorrectly inserted or out of paper. Or the paper feed is not operating correctly. |
| No Ink | The ink cartridge has not been inserted or has run out of ink. |
| Incompatible paper size | Wrong paper size is loaded in the printer. |
| Incompatible ink size | Wrong ink cassette size is loaded in the printer. |
| Ink Cassette Error | The ink cassette is experiencing a problem. |
| Paper and ink do not match | The paper and ink are from different sets. |
| Paper Jam | The paper jammed during printing. |
| Paper has been changed | Paper size was changed after the print style was displayed. |
| The printer's battery pack is depleted. | |
| Communication Error | The printer is experiencing a data transmission error. |
| Readjust trimming | You attempted to print the image with a different style than the one used when the trimming settings were set. |
| Cannot Print! | You attempted to print an image that was photographed with another camera, one recorded in a different data type, or one that has been edited on a computer. |
| Could not print xx images | You attempted to use the DPOF print settings to print xx images that were photographed with another camera, that have been recorded in a different data type, or that have been edited on a computer. |