Issue
Toner does not fix well.
Toner does not fix well.
Cause and Solution
Appropriate paper is not being used.
Replace the paper with one that can be used with this printer.
[Usable Paper]
Toner may not fix onto paper completely depending on the paper type.
Set [Gray Compensation] to [On] in the printer driver.
In order to specify the setting for [Gray Compensation], display the following dialog box.
- For UFR II Printer Driver: Display the [Advanced Settings] dialog box by clicking [Details] in the [Quality] sheet, then clicking [Advanced Settings] in the [Detailed Settings] dialog box.
- For PCL/PS Printer Driver: See Help of the PCL/PS printer driver.
A problem has occurred inside the printer.
<Remedy 1>
If <Ennn-nnnn> is displayed in the display, turn the power OFF, wait for 10 seconds or longer, and then turn the power ON again. This may clear the message.
<Remedy 2>
If the message does not disappear even after applying the Remedy 1, contact your local authorized Canon dealer for servicing.