Issue
Received faxes print blotched or unevenly.
Received faxes print blotched or unevenly.
Cause and Solution
Is the sender’s machine functioning properly?
Ask the sender to check that the scanning components of the machine are clean.
Is the toner low or unevenly distributed?
Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge.
Replacing the Toner Cartridge
When the toner is running low, the message <TONER LOW/PREPARE NEW TONER> appears on the LCD. We recommend that you prepare a new toner cartridge for future replacement with ease.
When the message <OUT OF TONER/CHANGE TONER> appears, redistribute toner in the toner cartridge. If the message persists, replace the toner cartridge with a new one. When toner empty error occurs while receiving fax, printing fax is interrupted and the received data will be stored in the memory.