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Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.
Clean the machine’s print area periodically to prevent toner powder and paper dust from accumulating inside.
1. Disconnect the power cord from the machine.
2. Close the paper delivery tray extension (A), and then the paper delivery tray (B) itself.
CAUTION
Do not close the paper delivery tray without folding the extension first.
3. Open the toner cover by the notch (A).
4. Remove the toner cartridge.
CAUTION
Do not touch the rollers and parts which have labels "CAUTION! Hot surface avoid contact" on. They become very hot during use.
To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth.
Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged.
NOTE
Always hold the toner cartridge by its handle.
5. Use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior.
CAUTION
Do not touch the fixing assembly (A) as it becomes very hot during use.
Do not touch the pins (B) or the transfer roller (C) as this can damage the machine.
If loose toner comes into contact with your skin or clothing, wash with cold water. Warm water will set the toner.
6. Hold the toner cartridge by its handle (A).
7. The arrow (A) on the toner cartridge should be facing away from you and pointing down.
8. Insert the toner cartridge so that the guide (A) on the left side of the toner cartridge fits into the groove inside the machine and slide it down parallel to the guide.
9. Push the toner cartridge to make sure it is properly set in the machine.
10. Close the toner cover.
CAUTION
Be careful not to get your fingers caught.
11. Reconnect the power cord.
Check My Booking
Provide your booking code and email address you used for the registration, we will re-send the confirmation email to you.