Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused. Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

Contact Us

Unlocking the Scanner

Last Updated : 02-Nov-2007
Issue Number : 8100064000

Solution

IMPORTANT

Make sure to release the lock before connecting the scanner to the computer. If you use the scanner without releasing the lock, it may cause failure or trouble.
Do not tilt the scanner more than 90 degrees from horizontal when releasing the lock.

1. If the USB cable or something is connected to the scanner, disconnect it.

2. Tilt the scanner as shown in the figure.

3. Slide the lock switch on the bottom of the scanner toward the unlock mark to release the lock.

4. Return the scanner to a horizontal position.

IMPORTANT

When carrying or transporting the scanner, make sure to lock the scanner by sliding the lock switch to the lock mark to lock the scanning unit.
When locking the scanner, do not lift up the back and tilt the scanner with the front (scanner button location) downward. You cannot set the lock when tilting the scanner.