Solution
Perform the following procedures to check if the scanner is recognized. If it is not, reinstall ScanGear.
Mac OS X 10.2.8:
1. Select [About This Mac] from the Apple menu.
2. Click [More Info...] in the window to start [Apple system profile].
3. Make sure that CanoScan is displayed on the [Devices and Volumes] tab.
Mac OS X 10.3/10.4:
1. Select [About This Mac] from the Apple menu.
2. Click [More Info...] in the window to start [System Profiler].
3. Select [Hardware] and then click [USB].
4. Make sure that CanoScan is displayed in [USB Device Tree].
Procedure B: Uninstalling ScanGear
1. On the hard disk, open [Library], [Image Capture], then [Twain Data Sources]. Then drag and drop the [(your scanner name).ds] icon to the trash can icon.
2. Restart the computer. ScanGear is deleted.
IMPORTANT
Log in as administrator to uninstall ScanGear. If your Mac OS X is used with multiple users (accounts), log in as the first created administrator. For details of administrator, refer to the manual of your computer.
Procedure C: Reinstall the scanner driver
Place the Setup CD-ROM in the drive, reinstall the driver.
