• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    What to do when error codes appear on your camera's monitor?

    22-Nov-2007
    8000787201

    Category : Error Messages
    Description : What to do when error codes appear on your camera's monitor?
    Error Codes

    If a problem occurs with the camera, an error message is displayed.


    If your camera displays an error screen like the one shown above, follow the displayed instructions to resolve the problem.
    To recover from the error, turn the power switch <OFF> and <ON>, or remove and reinstall the battery.

    If error 02 (memory card problem) is displayed, remove and reinstall the memory card or format the card. This may resolve the problem.

    If the error code appears repeatedly, your camera may have a problem. In such cases, please write down the error code and consult a Canon Service Center.