Canon Singapore in 40 Years: How We're Adapting to our Evolving Business Landscape
At Canon, we have always made it a point to stay at the forefront of innovation, all while making sure that our customers get the best service rendered. In our 40 years of doing business in Singapore, creating cutting-edge technology to stay ahead has helped us continually evolved in today’s diverse and increasingly competitive business environment. This has preserved a sense of pride in the Canon brand not only in Singapore, but across Asia as well.
Here’s how we put the “Can” in “Canon”:
Embracing digital change
Technological change has been one of the most important turning points of humankind in the last forty years. Tech disruption has upended all aspects of business, with “digital transformation” being the buzzword in our new millennia. With society changing literally right at our fingertips, Canon has sought to evolve alongside the way we communicate and do business.
Besides providing top-of-the-line technologies such as printers, projectors, copiers and network cameras, we also upgrade our suite of online software solutions regularly to complement your hardware tools in the market - most recently, our third generation award-winning imageRUNNER ADVANCE (iR-ADV) range of multifunction devices (MFDs). Designed for the ever-changing work environment of today, these MFDs will meet the wide range of business documentation needs with the highest level of security. It has been making waves for its superior engineering design that boosts productivity and user convenience. Not only does it come with better security functions that safeguards confidential information, it also comes fitted with enhanced Optical Character Recognition (OCR), enabling higher accuracy and speed for paper to digital data extraction or creation.
Complementing our multi-function printers are an array of useful cloud solutions that aim to make workflows smoother, more efficient, and easier for users. For example, the Therefore™ Online cloud solution enables companies to access documents whenever and wherever on a range of devices. Document access is easily customisable, ensuring that confidential information does not fall into the wrong hands. With such solutions readily available and easily installed with your Canon hardware, business truly can be simple!
Keeping up with the latest business trends
Besides producing hardware and software that support businesses of all sizes, we believe that the best way to adapt to the ever-changing business environment is to stay informed. This includes staying up-to-date with current affairs and trends in the world of business.
Borne out of this curiosity and need is the Think Big Leadership Business Series, a bi-annual conference where industry leaders and pundits are invited to share their insights through a series of astute talks and engaging panel discussions. These events not only keep us updated with the world of business today, but also give us keen insight on how we can better support our customers by understanding how these trends may affect them.
Customers always come first
Our dedication to innovation is only paralleled by our promise of customer service excellence. We are proud to say that prioritising customer service excellence has certainly helped to build our Canon brand to what it is today.
True to our brand slogan of “Delighting You Always”, we are happy to have helped many companies such as Mediacorp, Ferrero Asia, Grand Hyatt and more with their business needs. With their operational requirements taken care of by our trusty team of reliable and expert service engineers, our clients can truly focus on their core business functions – a win-win all around!
Doing business with Heart
Canon’s corporate philosophy, Kyosei, is reinforced in the work we do. In Japanese, this word represents the idea of “living and working together for the common good”; in other words, we are extremely invested in running our business sustainably and taking care of our community. At Canon, we place great importance giving back to society.
Our commitment to sustainability can be seen in every stage of our supply chain. In fact, we have implemented our Life Cycle Assessment initiative to reduce our environmental impact throughout our manufacturing processes – this includes working with sustainable suppliers and partners. The brand is also very focused on being a frontrunner in environmental responsibility, with recycling initiatives so that our customers can do their part for the environment too!
Here at Canon, we are also avid supporters of our local sports scene. As the proud sponsors of the Singapore Bowling Federation and Singapore’s first Olympic gold medallist Joseph Schooling, our company is committed to nurturing talented sportspersons in Singapore, inspiring youths and promoting sports in the community.
Our business landscape may have changed, but the essence of what makes up the Canon brand hasn’t. As we celebrate our 40th anniversary in Singapore this year, we look forward to overcoming challenges that may face us in the next 40 years ahead!
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